Which of the following statements about brainstorming is not correct? a. brainstorming is often used for creative problem solving.
b. no criticism is allowed in brainstorming.
c.
brainstorming is an expose game without rules or guidelines.
d all participants in brainstorming should be given a chance to contribute
Answer:
B. No criticism is allowed in brainstorming.
1.b2.d3.d4.b5.c6.d7.c8.d9.a10.b11.d12.b13.a14.b15a
Which type of problem-solving format is likely to use Robert’s Rules of Order?
- a. parliamentary procedure
b. panel discussion
c. symposium
d. forum
Evaluating progress and revising the group’s approach are part of which step?
- a. Analyze the problem.
b. Develop creative solutions.
c. Implement the plan.
d. Implement the plan.
Which is true of the reinforcement stage of group problem solving?
- a. Members take strong positions and defend them.
b. Members are reluctant to take a stand.
c. Members approach consensus and back off dogmatic positions.
d. Members find reasons to endorse and support the decision.
The difference between nominal group technique and brainstorming is that
- a. nominal groups allow members to work alone first.
b. brainstorming allows criticism, nominal group doesn’t.
c. nominal groups seek quantity, brainstorming seeks quality.
d. brainstorming involves ranking ideas; nominal groups don’t rank.
Groups are often effective in problem solving because they exhibit all of these EXCEPT
- a. greater resources.
b. greater accuracy.
c. greater commitment.
d. greater speed.
Identifying specific tasks, determining necessary resources, defining individual responsibilities, and providing for emergencies are all part of which step of structured problem solving?
- a. Analyze the problem.
b. Develop creative solutions.
c. Implement the plan.
d. Identify the problem.
There may be a lot of in-fighting within an organization, but when a perceived outside threat confronts the organization, the result is often
- a. organizational
ineffectiveness
b. increased cohesiveness
c. decreased cohesiveness
d. contradictory feelings toward group leaders
Which of the following statements describes a highly cohesive group?
- a. Members spend less time interacting.
b. They report more satisfaction with the group and its work.
c. There is less control over the behavior of group members.
d. Members do not share a collective sense of identity.
Force field analysis is part of which step of the problem-solving process?
- a. Analyze the problem.
b. Develop creative solutions.
c. Implement the plan.
d. Identify the problem.
Which question should be asked by someone who is trying to decide whether to use a group or individual approach to problem solving?
- a. Is the job beyond the capacity of one person?
b. Are the individuals’ tasks interdependent?
c. Is there more than one decision or solutions?
d. All of these are valid questions to ask when deciding whether to use a group or individual approach.
Groupthink
- a. is less likely to occur when there is a lot of status difference between members.
b. results in good decisions.
c. should be encouraged.
d. comes from a desire for unanimity.
Comments such as "There are probably several ways we could approach this," and "I wonder what would happen if we tried a new computer system" are typical of which stage?
- a. orientation
b. conflict
c. emergence
d. reinforcement
Brainstorming guidelines include all of the following EXCEPT
- a. no criticism.
b. encourage freewheeling.
c. state your opposition clearly.
d. seek quantity.
Which step is the first step in the structured problem-solving approach?
- a. Analyze the problem.
b. Develop creative solutions.
c. Implement the plan.
d. Identify the problem.
A group in the conflict stage
- a. is likely to form coalitions.
b. will be characterized by polarized discussions.
c. ill have members take and defend strong positions.
d. All of these are true.