Employee orientation programs range from brief, informal introductions to lengthy, formal courses.

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Terms in this set (16)

On Alicia's first day of work at a software firm, she attended a meeting with the HR manager and other new employees. Alicia learned about employee benefits packages, personnel policies, and the structure of the company. In which of the following did Alicia most likely participate?
A) recruitment
B) selection
C) employee orientation
D) employee development

Employee orientation

Which of the following terms refers to helping new employees appreciate the values and culture of a firm?
A) onboarding
B) outsourcing
C) organizing
D) offshoring

Onboarding

Which of the following is most likely NOT one of the goals of a firm's employee orientation program?
A) making new employees feel like part of a team
B) helping new employees become socialized into the firm
C) assisting new employees in selecting the best labor union
D) teaching new employees about the firm's history and strategies

assisting new employees in selecting the best labor union

All of the following topics are typically addressed during employee orientation EXCEPT ________.
A) employee benefits
B) personnel policies
C) work behavior expectations
D) wage curves

wage curves

Employee orientation programs range from brief, informal introductions to lengthy, formal courses.

True

Hiring highly-skilled employees with great potential eliminates the need to provide orientation and training.

False

What is the purpose of employee orientation? What role does training play in employee orientation?

New employees should feel welcome and at ease. New employees should understand the organization in a broad sense including its past, present, culture, and vision for the future. They should be clear about what is expected in terms of work and behavior. They should have begun the socialization process into the firm's way of doing things. Directly after orientation, training should begin. Training means giving new or current employees the skills they need to perform their jobs.

The methods used to give new or present employees the skills they need to perform their jobs are called ________.
A) orientation
B) training
C) development
D) management

Training

MTR Enterprises failed to provide adequate safety training to one of its employees. As a result, the employee harmed a customer. A court would most likely find MTR liable for ________.
A) discrimination
B) negligent training
C) occupational fraud
D) hazardous training

negligent training

Which of the following will most likely NOT help employers protect themselves against charges of negligent training?
A) confirming an employee's claims of skill and experience
B) providing extensive and appropriate training
C) evaluating the effectiveness of the training
D) paying employees for their training time

paying employees for their training time

________ identifies the training employees will need to fill future jobs.
A) Competency modeling
B) Performance analysis
C) Strategic training needs analysis
D) Screening

Strategic training needs analysis

What is the first step in the ADDIE training process?
A) assessing the program's successes
B) appraising the program's budget
C) analyzing the training need
D) acquiring training materials

analyzing the training need

What is the second step in the ADDIE training process?
A) developing training aids
B) defining the training objectives
C) designing the overall training program
D) designating employees who need training

designing the overall training program

Which of the following will most likely occur during the third step of the ADDIE training process?
A) training a targeted group
B) creating training materials
C) evaluating the success of the program
D) estimating a budget for the training program

creating training materials

Which of the following would most likely occur during the fourth step of the ADDIE training process?
A) holding on-the-job training sessions
B) selecting employees for training
C) preparing online training materials
D) asking participants for feedback

holding on-the-job training sessions

What is the final step in the ADDIE training process?
A) evaluating the program's successes or failures
B) rewarding employees for program participation
C) conducting a budget and needs analysis
D) training the targeted group of employees

evaluating the program's successes or failures

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Which of the following would perform the initial orientation in most firms?

Explanation: The human resource specialist provides an initial orientation to candidates in most firms.

What is the primary purpose of implementing a cross training program at a firm?

Cross-training is about developing employees to improve the business and customer experience. It allows employees to expand their skills and knowledge on a job because they work on new projects and gain the skills necessary for specialization or a more senior role.

Which of the following training methods is most frequently used by employers?

37) Which of the following training methods is most frequently used by employers? A) job instruction training B) apprenticeship training C) on-the-job training D) classroom training Answer: C Explanation: C) On-the-job training (OJT) means having a person learn a job by actually doing it.