Is the application of search technology to find information within an organization?

Abstract

Knowledge Management (KM) has become the key factor for the success of all organizations. ICTs are technologies which facilitate the management to share knowledge and information. Thus, ICTs have a prominent role on Knowledge Management initiatives. In the current business environment, the implementation of Knowledge Management projects has become easier with the help of technological tools. The value of Knowledge Management is more when made available to the right people at the right time. Thus, knowledge sharing is facilitated through information and communication technologies including computers, telephones, e-mail, databases, data-mining systems, search engines, video-conferencing equipment and many more. The purpose of this study is to identify the significant role of information and communication technologies (ICTs) in Knowledge Management (KM) initiatives that lead to organizational effectiveness. This paper moves towards an understanding of the overall importance of ICTs to knowledge management that paves way to achieve organizational effectiveness. Finally, an integrated model linking ICTs, Knowledge Management processes and organizational effectiveness is done and thereby the relationship between ICTs and KM processes is conceptualized.

Keywords

• Information and Communication Technologies
• Knowledge Management
• Processes
• Organizational Effectiveness

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Authors and Affiliations

1. VIT Business School, VIT University, India

   R. Subashini, S. Rita & M. Vivek

Authors

1. R. Subashini

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2. S. Rita

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3. M. Vivek

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Editor information

Editors and Affiliations

1. School of Computing Science and Engineering, VIT University, 632014, Vellore, TN, India

   P. Venkata Krishna

2. School of Computing and Engineering, VIT University, 632014, Vellore, TN, India

   M. Rajasekhara Babu

3. London Metropolitan University, UK

   Ezendu Ariwa

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Subashini, R., Rita, S., Vivek, M. (2012). The Role of ICTs in Knowledge Management (KM) for Organizational Effectiveness. In: Krishna, P.V., Babu, M.R., Ariwa, E. (eds) Global Trends in Information Systems and Software Applications. ObCom 2011. Communications in Computer and Information Science, vol 270. Springer, Berlin, Heidelberg. //doi.org/10.1007/978-3-642-29216-3_59

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• DOI: //doi.org/10.1007/978-3-642-29216-3_59

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