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Terms in this set (25)
"Employees must comply with all safety rules and regulations" is an example of a(n) ________.
policy
"If an employee feels they have been asked to perform an unsafe act, they should immediately report it to their supervisor. If the supervisor has requested the unsafe action, or is not immediately available, the employee should immediately report the request to the Human Resource department" is an example of a(n) ________.
procedure
A(n) ________ shows how the company will move from its current position to its desired state
strategic plan
What is strategic management?
The process of identifying and executing the organization's strategic plan by matching the company's capabilities with the demands of its environment
ABC Industries is evaluating its product lines, where they sell their products, and how their products differ from their competitors. ABC Industries is at what step in the strategic planning process?
Asking, "Where are we now?"
Reviewing whether the company is heading in the right direction given the challenges it faces is which step in the strategic management process?
Analyzing strengths, weaknesses, opportunities, and threats (SWOT)
Reviewing the economic, competitive, and political trends that may affect the company occurs at which step in the strategic management process?
Analyzing strengths, weaknesses, opportunities, and threats (SWOT)
A vision statement is usually created at which step in the strategic management process?
Determining the new business direction
Which of the following is a general statement of the company's intended direction?
Vision statement
Expanding the company by adding new and different product lines is a ________.
diversification strategy
A company that provides products at the lowest possible price is employing which competitive strategy?
Cost leadership
ABC Industries promotes itself as a company that guarantees on-time delivery. What type of competitive strategy is it using?
Differentiation
Executing strategic HR management plans and achieving HR goals depends mostly on ________.
having the right mix of employee competencies and behaviors
Which is the tool that summarizes how each department's performance contributes to the company's overall strategic goals?
Strategy map
The tool that allows employers to quantify and computerize the strategy map's activities is the ________.
HR scorecard
What is the tool that quantifies relationships between HR activities, the resulting employee behaviors, and the resulting company-wide performance?
HR scorecard
Measuring how the company is doing in relation to other companies is called ________.
benchmarking
"Achieving 100% employee testing" is an example of a(n) ________.
strategy-based metric
Comparing the on-the-job success of employees from different colleges is an example of ________.
Workforce analytics
The process of reviewing the company's HR function and ensuring the company is adhering to regulations, laws, and company policies using a checklist is a(n) ________.
HR audit
The use of data, facts, analytics, scientific rigor, critical evaluation, and critically evaluated research/cases studies to support HR proposals, decisions, practices, and conclusions is called ________.
evidence-based human resource management
Providing more training than other companies in the industry is an example of a(n) ________.
high-performance work system
Managerial actions that can foster employee engagement include ________.
making sure employees get a sense of accomplishment from working at the company
One important early step in Kia's new employee engagement strategy was ________.
instituting a new employee development program
The quantitative gauge of a human resource management activity such as employee turnover, hours of training per employee, or qualified applicant per position is known as ________.
HR metrics
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