What are your goals in communicating negative news and how can you achieve them?

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What is the goal in communicating a negative message?

The goals of delivering a negative message include the desire to be clear and concise in order to avoid having a back-and-forth conversation where you're continually providing clarification.

What are the goals you should keep in mind when delivering negative messages?

There are seven goals to keep in mind when delivering negative news, in person or in written form: Be clear and concise in order not to require additional clarification..
Avoid abusive language or behavior..
Avoid contradictions and absolutes..
Avoid confusion or misinterpretation..
Maintain respect and privacy..

When you need to deliver bad news What are the five goals you should have?

Five goals when delivering bad news. Convey the bad news. ... .
Planning negative message. ... .
Writing negative message. ... .
Completing negative message. ... .
Using the direct approach. ... .
Opening with a clear statement of the bad news. ... .
Providing reasons and additional information. ... .
Closing on a respectful note..

Which is not a goal in communicating negative news?

Business communicators have many goals in conveying negative news. Which of the following is not a goal in communicating negative news? focus on the future and avoid discussing the past or the present.