organization realization quality problems products service

When an organization comes to the realization that there are quality problems in products that are already in service?

The four dimensions of quality that are sometimes used to determine fitness for use of a product are:

A. performance, special features, durability, and service after sale.

B. performance, special features, conformance, and reliability.

C. special features, conformance, reliability, and durability.

D. performance, conformance, reliability, and durability.

E. special features, conformance, durability, and service after sale.

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