Motivation is the drive to act.
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True False
The original results of the Hawthorne studies proved that workers were much more productive when they worked in well-lit areas than when they worked in poorly lit areas.
Free
True False
Scientific management became the dominant strategy for improving productivity during the early 1900s.
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True False
The results of the Hawthorne studies encouraged researchers to begin studying human motivation and managerial styles that lead to higher productivity.
True False
Elton Mayo's researchers concluded that worker motivation improved when managers listened to their ideas and suggestions.
True False
Frederick Taylor based his approach on the belief that each worker was an individual who should be treated as a unique asset to the firm.
True False
One of the original objectives of the Hawthorne studies was to determine the degree of lighting needed in the workplace to enable workers to achieve optimum productivity.
True False
Elton Mayo is known as the father of scientific management.
True False
The tendency of workers to behave differently when they know they are being studied is known as the Taylor effect.
True False
Three elements were basic to Taylor's approach: time,methods,and rules of work.
True False
Since motivation comes from within an individual,there is little that managers can do to help motivate workers.
True False
Frederick Taylor's ideas about improving worker productivity attracted a lot of attention at the time,but had little lasting significance.
True False
Frederick Taylor's goal was to find ways to improve worker motivation by making work more interesting and challenging.
True False
A key element of Frederick Taylor's approach was the time and motion study,which examined the tasks performed to complete a job and the time needed to complete each task.
True False
Extrinsic rewards are those that are given to a person by someone else.
True False
When unhappy workers leave a company,the firm normally ends up benefiting financially.
True False
Frederick Taylor believed that workers would be more productive if they were allowed to decide for themselves which methods at work to use.
True False
A major conclusion of the Hawthorne studies was that the best way to motivate workers was with monetary incentives such as pay raises and bonuses.
True False
Frank and Lillian Gilbreth developed the principle of motion economy,which said that every job could be broken down into a series of elementary motions.
True False
The sense of satisfaction you get when you achieve an important goal is an intrinsic reward.
True False