Which of the following involves direct communication between sellers and potential customers?

MKTG 300

Marketing Management

University of Wisconsin Madison

communicating info between the seller and the potential buyer or others in the channel to influence attitudes and behaviors
telling customers the right product is available at the right place at the right price

involves direct spoken communication between sellers and potential customers 

communicating with large numbers of potential customers at the same time

any form of paid non personal persentation of ideas, goods or services by an identified sponsor

unpaid for of nonpersonal presentation of ideas, goods or services

refers to promotion activities -other than advertising, publicity, and personal selling - that stimulate interest, trial or pruchase by final customers or others in the channel

concerned with managing personal selling

manage their companys mass selling effort - in tv, newspapers, magazines and other media. their job is choosing the right media and developing the ads

communication with noncustomers, including labor, public interest groups, stockholders and the gvmt

manage their company's sales promotion effort.  

integrated marketing communication

effective blending of the firms promotion efforts
the intentional coordination of every communication from a firm to a target customer to convey a consistent and complete message

consists of 4 promotion objectives
(1) to get attention (2) to hold interest (3) to arouse desire and (4) to obtain action

a source trying to reach a reciever with a message

sender of a message - trying to deliever a message to a potiental customer

potiental customer that a message is being sent to

a distraction that reduces the effectiveness of the communcation process

source deciding what it wants to say and translating it into words or symbols that will have the same meaning to the receiver

the receiver translating the message

pushing (a product through a channel)

using normal promotion effort- personal selling, advertising and sales promotion - to help sell the whole marketing mix to possible channel members
emphases the importance of securing the wholehearted cooperation of channel memebers to promot the prouct in the channel and to the final user

getting customers to ask intermediaries for the product

shows when different groups accept ideas. emphasizes the relations among groups and shows that individuals in some groups act as leaders in accepting new ideas

first to adopt
eager to try a new idea and willing to take risks

well respected by their peers and often are opinion leaders
tend to have the greatest contact with sales people

avoids risks and waits to consider a new idea until after early adapters have tried it- and liked it

cautious about new ideas, older and more set in their ways

prefer to do things the way they have always done them in the past and are very supucions about new ideas

demand for the general product idea - not just for the companys own brand

demand for a companys own brand. main job is to pursuade customers to buy and keep buying the companys product

basing the budget on the job to be done. helps you to set priorties so that the money you spend produces significant results

What involves direct communication between sellers and potential customers?

Basic types of promotion: personal selling, mass selling, sales promotion, and publicity. involves direct spoken communication between sellers and potential customers. Customer service is a form of personal communication between a customer and seller to resolve a problem with a purchase.

What involves direct communication between the forms Representatives and the customer?

Direct marketing consists of any marketing that relies on direct communication or distribution to individual consumers, rather than through a third party such as mass media. Mail, email, social media, and texting campaigns are among the delivery systems used.

Is a direct communication between a buyer and a salesperson?

Personal selling is a direct communication between a prospective buyer and a sales representation in which the sales representative attempts to influence the prospective buyer in a purchase situation.

What are the 2 types of communications commonly used by marketers?

The six major modes of communication in marketing include advertising, digital marketing, direct marketing, personal selling, public relations and sales promotion.