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Terms in this set (100)________ defines the nature of the company's business in terms of how it will match its internal strengths and weaknesses with its external opportunities and threats in order to maintain a competitive position. Strategic planning ________ involves setting objectives, making forecasts, reviewing alternative courses of action, evaluating options and implementing the plan. The management planning process What is the first step in the basic planning process? Setting an objective Which of the following is NOT part of the basic managerial planning? Building corporate hierarchies Which term indicates the course of action for getting from where you are to where you want to go? Plan What is a company's plan for how it will match its internal strengths and weaknesses with external opportunities and threats to maintain a competitive advantage? Strategic plan A course of action that a firm can pursue to achieve its strategic aims is known as a ________. Strategy Strategic management is best defined as the process of identifying and executing the Environmental demands All
of the following are steps involved in the strategic management process EXCEPT Offshoring low-skill jobs What is the first step in the strategic management process? Asking, "Where are we now as a business?" Which of the following is a simple guide used to compile relevant inf Environmental scan worksheet John wants to perform external and internal audits as part of the strategic management process. What is a frequently used tool to organize relevant information on positive and negative aspects of the company and environment? SWOT chart Which of the following provides a summary of a firm's intended direction and shows, in broad terms, "what we want to become"? Vision statement The sales director at WebMD is calculating annual sales revenue targets and the number of choosing specific strategies or courses of action The ________ of the California Energy Commission indicates that the organization assesses and acts through public and private partnerships to improve energy systems that promote a strong economy and a healthy environment. Mission statement Goals
are initiated by the bottom level of an organization according to the hierarchy of goals F Steps in the basic management planning process include setting objectives, reviewing alternative courses of action, and evaluating which options are best. T Strategy is a course of action. T A mission statement is a general statement of a company's intended direction that evokes emotional feelings in the organization's members. F A vision statement is broader and more future-oriented than a mission statement. T Strategic management focuses more
on translating a mission into goals than on the functions T A company's ________ strategy identifies the portfolio of businesses that comprise a firm Corporate-level A diversification corporate Expand by adding new product lines Harley-Davidson sells a line of boots, helmets, and leather jackets indicating that the firm is Diversification When Apple opened its own Apple stores, this was an example of ________. Vertical integration Winchester Rugs operates a Web site called www.buyrugsdirect.com, so Winchester Rugs is most likely using a strategy of ________. Vertical integration Which of the following activities most likely indicates that a firm is implementing a vertical Producing raw materials The 2008 announcement by Starbucks that it would be closing approximately 600 of its stores suggests the firm was using a ________ strategy. Consolidation Sweet Leaf Tea, a Texas-based maker of bottled iced tea, is a small but fast-growing firm Which of the following, if true, would best support the argument that Sweet Leaf Tea should implement a corporate-level strategy of concentration? Market data suggest Sweet Leaf Tea, a Texas- Which of the following, if true, would most likely undermine the argument that Sweet Leaf Tea should implement a corporate-level strategy of vertical integration? Sweet Leaf Tea lacks the facilities or knowledge to produce Sweet Leaf Tea, a Texas- Which of the following, if true, best supports the idea that Sweet Leaf Tea has implemented a competitive strategy of differentiation? Loyal customers of Sweet Leaf Tea seek products that are USDA certified organic despite the associated higher costs. A company's ________ strategy identifies how to build and strengthen the business's long-term competitive position in the marketplace. Competitive Which of the following refers to any factors that allow a company to differentiate its product or service from those of its competitors to increase market share? Competitive advantage A company's business-level strategy identifies the ________. Ways to strengthen a firm's long-term competitive position in the marketplace Companies like Ferrari are known as ________ because they carve out a market niche and compete by providing a product that customers can attain in no other way. Focusers Which of the following strategies identifies the broad activities that each department will pursue in order to help a business attain its competitive goals? Functional A firm's functional strategies identify the broad activities that each ________ will do in order to help the business accomplish its strategic goals. Department John wants his shoe store to adopt the strategy of having the lowest prices on shoes in town. Cost leadership What is the primary reason that mergers and acquisitions fail? Personnel Critical human resource tasks during mergers and acquisitions Enforcing current rules All of the
following are services that human resource consulting companies provide during Overseeing database recovery systems Lauren is identifying what each department in her company must do to help the business Functional Consolidation keeps the company's strategy up to date by assessing progress toward strategic goals and taking corrective action as needed. F Managers engage in three levels of strategic planning. T Cost leadership, differentiation, and focus strategies are types of corporate-level strategies. F A vertical integration strategy means that a firm will expand by adding new product lines. F McDonald's addressed its lagging profitability by first closing stores operating below its T A business-level strategy is implemented by Pizza Hut, Domino's, Papa John's and Little Caesar's in their competition with each other for pizza customers. T ________ is a strategic planning tool that shows how each department performance A strategy map Formulating and executing human resource policies and practices that produce the employee competencies and behaviors a company needs to achieve its strategic aims is known as ________. Strategic human resource management The primary purpose of strategic human resource management is to ________. integrate a company's strategic plan with its human resource strategies In order to generate the desired workforce skill, competencies, and behaviors that a firm needs to achieve its strategic goals, human resource management must first develop ________. Strategic plans John is a manager is looking at HR scorecard data through a ________, which presents the Digital dashboard Which of the following is the final step in the strategic human resource management The manager asks, "Specifically what recruitment, selection, training, and other HR policies and practices should we put in place so as to produce the required employee skills and Human resource strategies are the ________ used to support a firm's strategic goals. Policies and practices The ________ is a process for assigning financial and nonfinancial goals or metrics to the human resource management-related strategy-map chain of activities required for achieving the company's strategic aims HR scorecard Which of the following is a strategic planning tool that offers an overview of how each department's performance contributes to achieving the company's overall strategic goals? Strategic map Which of the following refers to a process for assigning financial and nonfinancial goals to the HR management-related chain of activities required for achieving the company's strategic aims and for monitoring results? HR scorecard A ________ presents a manager with desktop graphs and charts that illustrate where the Digital dashboard The concise measurement system used by companies to show the quantitative standards the firm uses to measure HR activities, employee behaviors resulting HR scorecard Which of the following is used to manage employee performance and to align all employees with the key objectives a firm needs to achieve its strategic goals? HR scorecard Strategic human resource management means formulating and executing HR systems that produce the employee competencies and behaviors a firm needs to achieve its strategic aims. T The specific human resource policies and practices used to support a firm's strategic goals are known as human resource strategies. T HR scorecards present managers with desktop graphs and charts of how a firm's HR strategies compare to those of other firms in the same industry. F Strategy maps help managers link the company's strategic plan with departmental activities. T Which of the following terms refers to the quantitative measure of a human resource management yardstick such as employee turnover or qualified applicants per position? Human resource metrics The use of human resource metrics is essential for ________. Evidence-based management Which of the following terms refers to the process of comparing and analyzing the practices of one firm with those of a high-performing company? Benchmarking Which of the following refers to an analysis by which an organization measures where it currently stands and determines what it has to accomplish to improve its HR functions? HR audit All of the following are commonly addressed in an HR audit EXCEPT ________. Accounting expenses Which term refers to software applications used to analyze and draw conclusions from HR Talent analytics Executives at Hartford Clothing, a retail department store chain, want to find out what products their customers buy, when they purchase products, and what days of the week are most popular for shopping. Executives want to discover customer patterns and make predictions about their customers' buying habits. What would be the most effective tool for Hartford? Data mining system Which of the following questions would LEAST likely be answered by the use of workforce analytics software? What hiring policies are standard in the industry? An HR manager conducting an HR audit on
compensation would most likely search for Compliance with state and federal laws Like the scientific method, evidence-based HR management should have all of the following Subjectivity What tool might be best used to assess recruitment effectiveness? Computerized applicant tracking systems Human resource metrics are used to assess a firm's HR performance and to compare one firm's HR performance with that of another firm. T Human resource audits and benchmarking are two critical tools used by managers who implement an evidence-based approach to human resource management T A strategic audit would most likely NOT be used by an HR manager to assess a firm's procedures and practices in regards to employee benefits. F HR audits typically review a firm's recruiting, testing, and training methods to ensure compliance with government and organization regulations. T Although
applicant tracking systems typically increase overall recruiting costs, the benefits F Benchmarking involves analyzing the demographic make-up of an organization over a specific period to determine the overall diversity of the firm. F A construction firm that wants to compare its own HR-related metric results with those of other construction firms can use a benchmarking service provided by SHRM. T Benchmarking indicates the extent to which a firm's HR practices are helping to accomplish F Which of the following terms refers to a set of human
resource management policies and high-performance work system High-performance work organizations are most likely characterized by all of the following EXCEPT ________. Commitment to high production rates All of the following practices are most likely implemented by companies with high-performance work systems EXCEPT ________. providing pay increases based on service years Reese Enterprises seeks to fill upper-level positions internally whenever possible and uses High-performance work system MAX Computers manufactures affordable laptops, desktops, Which of the following best supports the argument that MAX should move towards a high-performance work system? Using advanced recruitment and hiring practices will allow MAX to improve employee productivity. MAX
Computers manufactures affordable laptops, desktops, Which of the following questions is most relevant to MAX's decision to move toward a high-performance work system? How would the implementation of self-managing work teams affect employee morale and work standards at MAX? Which of the following is most likely a true statement about high-performance companies? Employees receive extensive training The primary purpose of implementing high-performance practices such as recruiting, screening, and training is to ________ develop a trained, flexible, and self-motivated workforce According to recent studies, high-performance work organizations recruit more job candidates, use more selection tests, and spend many more hours training employees T Human resource practices, such as hiring based on selection tests, pay raises based on work performance, and training provided to new and experienced employees, contribute to a company's ability to achieve high-performance levels. T Companies with empowered, highly trained, flexible workforces have a competitive T High-performance companies are less likely than low-performance companies to invest in costly employee training programs. F A high-performance work system is a tool that quantifies the relationship between HR activities, employee behaviors, and firm performance. F According to the text, approximately what percentage of the U.S. workforce feels engaged? 30% Which of the following is NOT one of the steps KIA UK used in their employee engagement HR strategy? Focused on bonus-based compensation Research suggests a majority of workers in the United States are engaged at work. F Sets with similar termsCH 3 HR26 terms daisysmalls Human Resources Ch. 3 test50 terms madison_mccracken2 HB307_Chapter 3 Quiz25 terms stobin07 Chapter 1 Test Questions31 terms jworthi Sets found in the same folderChapter 769 terms ryan_day45 hr170 terms Oleahann HRM Exam 160 terms Travis_Patry HR Management Chapter 14 Quiz Review:10 terms Anastacia_Anderson1 Other sets by this creator50 States and Capitals50 terms kparker82 HB 307 Chapter 625 terms kparker82 HRM Ch. 5-668 terms kparker82 HR MGT Chapter 6 Practice70 terms kparker82 Other Quizlet setsHistory final multiple choice41 terms Mya-marie12 hbhb25 terms JesusSavesFromHell GENE REGULATION - Micro33 terms kqhn4PLUS QCM Remedies20 terms sarah_bllx Related questionsQUESTION Which project leadership role includes the task of handling administrative responsibilities for the team and negotiating with users who might have conflicting requirements or want changes that would require additional time or expense? 15 answers QUESTION the degree to which jobs are standardized within an organization, meaning the degree to which we have created policies, procedures, and rules that "program" the jobs of the employees 3 answers QUESTION True or false? customers are stakeholders of an organization, but managers are not. 5 answers QUESTION What has dramatically changed the role of management and has influenced everything from job and shift assignments to occupational safety? 6 answers Which of the following company strategies identifies how do you build and strengthen the business's long term competitive position in the marketplace?16) Which type of strategy identifies how to build and strengthen a firm's long-term competitive position in the marketplace? Explanation: B) A competitive or business-level strategy identifies how to build and strengthen the business's long-term competitive position in the marketplace.
What is a process involving setting objectives making forecasts reviewing alternative courses of action evaluating options and implementing the plan?Answer: TRUE Explanation: The basic management planning process consists of five steps: setting objectives, making basic planning forecasts, reviewing alternative courses of action, evaluating which options are best, and then choosing and implementing your plan planning process.
Which one of the following provides a summary of a firm's intended direction and shows in broad terms what we want to become?Which of the following provides a summary of a firms intended direction and shows, in broad terms "what we want to become"? approach to strategic planning. Steps in the basic management planning process include setting objectives, reviewing alternative courses of action, and evaluating which options are best.
Is a company's plan for how it will match its internal strengths and weakness with external opportunities and threats to maximize its performance and competitiveness?A strategy is a course of action. The company's long-tem plan for how it will balance its internal strengths and weaknesses with its external opportunities and threats to maintain a competitive advantage.
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