Question 1 1. The most appropriate beginning for a typical routine inquiry message is: Answer an explanation of the situation. a buffer designed to set up the persuasive effort. the persuasion needed to get an answer. a direct question. an off-subject, friendly introduction. 4 points Question 2 1. Mark the best of these endings to a routine inquiry message. Answer A prompt reply will be appreciated. Thank you in advance for your assistance. I shall be grateful for whatever help you can give. Answer today! Hoping to hear from you at your earliest convenience. 4 points Question 3 1. Which is the best opening to a favorable reply to an inquiry message asking permission to use the writer as an employment reference? Answer Yes, you … Show
Question 1 1. The most appropriate beginning for a typical routine inquiry message is: Answer an explanation of the situation. a buffer designed to set up the persuasive effort. the
persuasion needed to get an answer. a direct question. an off-subject, friendly introduction. 4 points Question 2 1. Mark the best of these endings to a routine inquiry message. Answer A prompt reply will be appreciated. Thank you in advance for your assistance. I shall be grateful for whatever help you can give. Answer today! Hoping to hear from you at your earliest
convenience. 4 points Question 3 1. Which is the best opening to a favorable reply to an inquiry message asking permission to use the writer as an employment reference? Answer Yes, you may use me as a reference. I have received your message in which you ask for permission to use the writer as an employment reference. Thank you for your July 12 message. I am pleased to answer your July 12 message. It is good to know that you are in the job market. 4 points Question 4 1. Which of these ending sentences is best for a routine inquiry message? Answer Thank you in advance for your help. Hoping to hear from you at your earliest convenience. As we must begin production on the first, I'll appreciate your response by that date. Thanking you for your kind cooperation. Your early response would
be most sincerely appreciated. 4 points Question 5 1. Most carriers limit text messaging to: Answer 1,200 characters. 320 characters. 600 characters. 64 characters. 160 characters. 4 points Question 6 1. In a hard copy favorable response message in which a subject line is not used, the necessary identification information is best placed: Answer early in the message in a separate sentence. in the middle of the message in an incidental manner. in the first sentence as the main idea. early in the message in an incidental form. in the close in an incidental form. 4 points Question 7 1. In an adjustment-grant message, which of the following sentences offers the best lead into the explanation of what went wrong? Answer We sincerely
regret the inconvenience caused you and want to explain what happened. Because we want very much to please you, we carefully inspected the machine that caused the trouble. A review of the facts surely supports our contention that the machine was not at fault. As your satisfaction with our product is important to us, we thoroughly checked the machine. Inspection of the machine clearly reveals the source of the problem. 4 points Question
8 1. In a favorable response message answering six questions most favorably but one unfavorably, the writer should: Answer begin with the bad news. bury the bad news after the good news has paved the way. end with the bad news after the good news has paved the way. omit the bad news and concentrate on the good. place the bad news incidentally in a postscript. 4 points Question 9 1.
For which of the following would you appropriately use casual email language? Answer Your company president. A new customer of the company. A coworker and friend. A distant supplier. All of the above. 4 points Question 10 1. Mark the best of these five sentences beginning a routine acknowledgment message. Answer Your order of assorted Yankee Maid candies should
reach you by noon Friday. Thank you so very much for your fine order of Yankee Maid candies. We are shipping your order of assorted Yankee Maid candies today. Welcome to the Yankee Maid family of dealers. Your July 3 order has been received, and we will fill it right away. 4 points Question 11 1. Explain when the direct order is appropriate in inquiries. When would you use the indirect order? Defend your remarks
with examples. Question 12 1. Memorandums and email messages differ more than letters in their physical makeup. Explain the differences between each of these types of messages and in what circumstance you would use one over the other. Applied Sciences Architecture and Design Biology Business & Finance Chemistry Computer Science Geography Geology Education Engineering English Environmental science Spanish Government History Human Resource Management Information Systems Law Literature Mathematics Nursing Physics Political Science Psychology Reading Science Social Science Home Blog Archive Contact google+twitterfacebook Copyright © 2019 HomeworkMarket.com Which of the following best describes why you would include an explanation in a routine inquiry?Which of the following best describes why you would include an explanation in a routine inquiry? to guide your reader in answering a complex question.
Which of the following is true about a routine inquiry that seeks only one piece of information?Which of the following is true about a routine inquiry that seeks only one piece of information? B. They help reduce any startling effect that a direct question might have on the reader.
Which of the following phrases would be the most appropriate to begin an adjustment refusal message?Which of the following is the most appropriate phrase to use in an adjustment refusal message? cement your effort to cover the matter positively. give an adapted goodwill comment.
When determining your messages Basic Plan A good beginning is to?When determining your message's basic plan, a good beginning is to assess your reader's probable reaction to what you have to say. If the reaction is likely to be positive or even neutral, your best approach is likely to be a direct one - that is, one that gets to the objective right away without delay.
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