What method is used by Colgate-Palmolive to prepare junior employees for top-level global management positions? Show
What is the most common reason given for absenteeism among Mexican workers? According to a study by Steers, Koreans' hard work was most
attributable to ________. According to Hofstede, the critical fact to grasp about leadership in any culture is that it primarily depends upon the _________. Values and attitudes of subordinates Which staffing approach has the broadest geographical pool from which to recruit? According to research, most US firms fail to include _______ in their assessment of potential candidates for international assignments. Historically, personnel directors select potential expatriates on the basis of a candidate's _________. A state of disorientation and anxiety that results from not knowing how to behave in an
unfamiliar culture is called _____. Hsi-An Shih's study of MNE's in five different countries found that performance appraisal feedback was provided in a one-way format by managers in ________. Sears has > 900 stores in the US and > 300 stores in Mexico and Canada. It has been particularly successful in Mexico, and the firm's execs believe it
should expand into other Latin Am countries. As a result, plans are underway for the construction of a new store in Managua, Nicaragua. Construction should be complete within 3 months, so staff selection needs to begin soon. Execs are considering the idea of using PCNs to manage the new store. What is least relevant to the decision? What form of sales promotions would be used by Sears in Nicaragua to attract new customers? Which is NOT one of the 4 personal development strategies through which companies and managers can meet the requirements of effective global leadership? According to US expatriates, Mexican workers primarily need more _______ than US workers. What is primarily
emphasized by Russian managers due to the country's stage of economic development? Local managers are hired to fill key positions in their own company under the _______ staffing approach. Blackmoor Ind is an US firm that manufactures auto parts. It has 2 manu facilities in the US and 1 in a foreign country. Its global managers have had difficulty
motivating employees to meet deadlines and production quotas. Which undermines the argument that its global managers should use merit-based rewards? Blackmoor's foreign facility is located in Taiwan When implementing work teams in Mexico, managers will most likely benefit from _________. providing adequate training What factor will most likely improve the integration of expatriate staff with local staff? teaching locals about market economy According to "Best Int'l HRM Practices Project," what country places a heavy emphasis on a person's potential and little emphasis on experience? A visionary leader who inspires subordinates and is performance-oriented would best be described as ______. All are most likely components of an expatriate's total compensation package
EXCEPT: The term ______ is increasingly replacing the term _______ due to the global staffing approach. transpatriate, expatriate Which of the
following does NOT accurately characterize workers in the Mexican culture? They rank low on uncertainty avoidance The extent to which leaders delegate authority is highest in what country? What term refers to employees who work and live in a foreign country but remain citizens of the country where the employing organization is headquartered? What nation ranked highest in work centrality according to the Meaning of Work research study? What is the LEAST critical area of expatriate preparation? In the ________ staffing approach, the best managers are recruited from within or outside of the company, regardless of nationality. Hsi-An Shih's study of MNE's in 5 countries found that goals were set by individual employees and finalized by host-country managers in all countries but: According to the GLOBE project, what country has the highest regard for self-protective leaders? What is a typical value in Mexican business culture? Ideally,
the _______ of the firm should dictate the organizational structure and staffing needs of the firm. All are HRM changes being made by many Japanese firms to help them compete in a global economy EXCEPT: placing more emphasis on lifetime employment According to the Meaning of Work research study, what is the most important motivation for working in all countries? Which is considered the most important personal development strategy for effective global leaders? Which has the most significant effect on the status of leaders in France? educational institutions attended Which of the following has been the LEAST effective way for Starbucks to motivate its Beijing managers? compensating managers
better than other firms do Which of the following is used by many firms to reduce the overall costs of expatriate assignments? extending the expatriate's tour A global firm's success or failure is increasingly dependent upon ________, which cannot be duplicated. In China, the plaque award "Ms. Wong- employee of the Month" was given to ________. embarrass the worst employee What occurs
when a manager is transferred to another part of a country where there are significant cultural differences? Employees in countries that rank low on power distance are more likely to prefer a(n) ___________ leadership style. In order to motivate its managers and employees, Fujitsu _________. significantly reduced manager's salaries _____ suggests the need for job security, whereas people with _____ would probably be motivated by more risky opportunities for variety and fast-track advancement. High uncertainty avoidance; low uncertainty avoidance All are potential problem areas related to expatriate assignments EXCEPT: performance appraisal feedback What leadership characteristic is most likely expected and admired in
France and Italy? Which staffing approach is most appropriate when a foreign subsidiary suffers from an inadequate supply of skilled local managers and close communication is needed between the subsidiary and headquarters? When the expatriate manager and his or her family area able to function effectively in two cultures, it is known as the _____ stage. The _____ model of leadership style has been recommended by American research studies as one more likely to have positive results with American employees. Which is NOT one of the common factors frequently mentioned in research as a major cause of expatriate failure? selection based on assignment needs According to the "Best Int'l HRM Practices Project," the majority of training and development practices are intended to _____. improve employees' technical skills Blackmoor's global managers have recently reported that they are having difficulty motivating their employees to meet various deadlines and production quotas. What supports the argument that Blackmoor's global managers should use bonuses and promotions as employee motivational tools? Blackmoor's foreign facility is located in a masculine culture. According to Hofstede, employees in countries that rank high on power distance are more likely to prefer a(n) _____ leadership style. Acording to Kopp, which of the following is an IHRM problem associated with Japanese firms that use ethnocentric staffing approach? high turnover among expatriates Which of the following is a context variable of global leadership? While most Americans believe that
hard work leads to success, many Hong Kong Chinese believe that _____ determines the outcome of a situation. What is central to the Mexican culture? What term best describes a leader delegates decision making and encourages subordinates to take responsibility? Which is increasingly influencing changes in the role,
environment, and management style of global leaders? Which staffing approach will most likely be effective when implementing a global strategy of "acting local?" Which is NOT one of the typical characteristics of a successful leader with a global mindset? Which is the most likely reason that Japanese expatriates are successful? During which stage of a
firm's globalization are the training needs of host-country nationals most likely the highest? What refers to an approach to the compensation of expatriates that equalizes the standard of living between the host and home countries, plus compensation for inconvenience? A global leader's role is an interaction of which two sets of
variables? A merit-based reward system would be ineffective in Taiwan because such a system would most likely _____. disturb workplace harmony What is the most common staffing choice for a foreign subsidiary when proprietary technology is used extensively? Which is NOT one of the reasons that most MNCs shift from an ethno to poly or regiocentric approach? using local managers enables MNCs to maintain tight strategic control In which country are employees most likely to be highly motivated when they feel that the firm provides them with good working conditions, fringe benefits, and training? During the MDC stage of a firm's globalization process, management training should emphasize
all EXCEPT: According to research, _____ has been the most frequently cited reason for the failure of expatriate managers who work in foreign subsidiaries of US or European companies. inability of the spouse to adjust The _____ dimension describes a leader who is self-centered, conflictual, and status conscious. It has been a challenge for Starbucks in China to recruit good local managers because _____. the demand for local managers by foreign companies exceeds the supply Which of the following traits and behaviors is universally considered beneficial to leaders? Which is NOT one of the primary reasons that leading an e-business differs from leading a traditional business? high number of global
and domestic employees Which international staffing approach is more likely to be effective when implementing a multinational strategy? People in highly individualistic countries, such as the US, are more likely to be motivated by _____. opportunities for personal advancement The _____ management style works best in Mexico. A survey of 200 chief executives in France, Germany, and the UK concluded that _____. French leaders like to make decisions unilterally In which of the following countries would a chief financial officer most likely earn the largest salary? All are major causes of expatriate failure EXCEPT _____. host government intervention Employees' motivational needs are primarily determined by their _____. What refers to the ability to recognize global market opportunities for a company and having a
vision of doing business worldwide? What two sets of needs are identified in the Herzberg model? motivators and maintenance factors The leadership style of
most French managers is best described as _____. Workers in a large power distance society like India are more likely to prefer _____. clear distinctions between managers and subordinates According to surveys, what is the primary problem for foreign firms with businesses in China and SE Asia? lack of skilled local managers According to research, which is NOT a category of success for expatriate managers? All are disadvantages of an ethnocentric staffing approach EXCEPT _____. time spent training expatriates on the firm's policies and technologies While American companies tend to stress individual goals, achievement, and rewards,
Japanese companies tend to stress _____ goals. The direct cost alone of a failed expatriate assignment is estimated to be _____. In what culture would a merit-based reward system most likely be effective? Training
during the export stage of globalization will most likely focus on _____. Which, if true, undermines the argument that PCNs should mange the Sears store in Nicaragua? Sears is implementing a multinational strategy of global expansion Which, if true, is a general statement about Mexican culture? harmony in the workplace is extremely important According to surveys of SME managers, what is the top training priority for e-business
development? addressing security and privacy concerns What is a leadership style and behavior that is culturally contingent? Which is a content variable of global leadership? According to research, which is most highly valued by Islamics? Low power distance suggests
that people are more motivated by _____. The degree of general importance that working has in the life of an individual is called _____. Which is most likely a characteristic of the irritation and hostility stage of culture shock? Chinese recruits at Starbucks have stated that they are primarily interested in _____. training and career opportunities at
global firms Employers in Anglo countries believe that _____ are the most important selection criteria. Which is NOT one of the typical roles managers must juggle during international assignments? local culture representative Which is the most appropriate staffing choice when a high level of technical capability is
required and close control is desired? Recruiting managers from Latin America for a position in Brazil is an example of which staffing approach? Which will most likely hinder the integration of expatriate staff with local staff? delegating a small number of responsibilities In the Middle East, leaders are expected to _____. make all decisions without any questions All are training techniques classified by Tung, EXCEPT _____. Which best explains why China has a surplus of entry-level managers but few upper-level managers? Many Chinese attended college in the US and never returned Which is most likely an advantage of the polycentric approach? (Letter only) Which is NOT a leadership style that is universally considered an impediment to leadership effectiveness? Leaders with global business savvy are LEAST likely to exhibit a strong understanding of _____. Which culture views the terms leader and manager negatively? Fred, an American, works as a manage at his firm's headquarters in New York. He recently learned that he has been assigned to manage the firm's subsidiary office in Tokyo and that he will be relocating to Japan within the next six weeks. This is an example of the _____ staffing
approach. According to Laurent, managers in Sweden, Denmark, and Great Britain believe that employers prefer which style of leadership? Which is NOT one of the typical reward categories in American culture? Based on the Meaning of Work research study, which is a true statement? (Letter only) Workers in more feminine cultures, such as _____, are more likely to be motivated by positive relationships with their managers and co-workers. Unlike most Japanese firms, Matsushita selects staff for its overseas operations based on all of the following criteria EXCEPT _____. Which is a true statement regarding a common leadership style in the EU? (Letter) Laurent concluded that _____ significantly affects the perception of what is effective management. What refers to the critical factors necessary for successful leadership overseas? According to surveys, which country is considered the most challenging expatriate assignment? According to research, which has the highest value to Islamics? (Letter) The concept of "keeping the expatriate whole" in terms of compensation most likely means ensuring that the expatriate's _____. (Letter) According to the "Best Int'l HRM Practices Project," which is a skill sought universally in the selection process? (Letter) Managerial training in _____ is becoming increasingly
important among firms in emerging markets as a way to capitalize on new strategic opportunities. (Letter) All are advantages of using third-country nationals to manage foreign subsidiaries EXCEPT _____. (Letter) Which staffing approach will most likely produce a specific mix of PCNs, HCNs, and TCNs? Which term best describes a team-oriented leader?
According to the "Best Int'l HRM Practices Project," the most important selection tool in Korea is _____, but in Taiwan it is _____. (Letter) Which is one of the tenets of the Toyota Way? (Letter) Which is NOT a leadership style and behavior that was found to be culturally contingent? In the Chinese culture, which one of Maslow's needs is probably the most important? In Michailova's study, Russian employees were more motivated by the _____ of their Russian managers than by attempts of empowerment by Western managers. What is the primary concern of Western managers in China according to a study by Bjorkman and
Lu? According to Tye and Chen, which is the greatest predictive value of expatriate success? The most likely underlying purpose of leadership is to help employees
_____. (Letter) Most MNCs start their operations in a particular region using a(n) _____ staffing approach and then move to a _____ or _____ staffing approach. ethnocentric;
polycentric; regiocentric Effective _____ leadership involves the ability to inspire and influence the thinking, attitudes, and behavior of people anywhere in the world. Which best supports that parent-country nationals should manage the Sears in Nicaragua? (Letter) In Taiwan, the most highly sought reward is _____. (Letter) _____ suggests that most people would be more comfortable with the traditional division of work and roles; in a _____ culture, the boundaries could be looser, motivating people through more flexible roles and work networks. (Letter) For most people, the basic meaning of work refers to _____. Expatriates from which nation seem to have the highest probability of success in their overseas assignment? Firms with successful operations
in emerging markets most likely attract and retain talent by offering all of the following EXCEPT _____. (Letter) Which of the following statements best describes a multinational company?Which of the following statements best describes a multinational company? An organization that builds facilities in a number of different countries in an effort to minimize production and distribution costs.
Which statement best describes a difference of giving performance feedback outside the United States quizlet?Which statement best describes a difference of giving performance feedback outside the United States? EMPLOYEES IN OTHER COUNTRIES ARE LESS LIKELY TO BE COMFORTABLE WITH DIRECT STATEMENTS ABOUT THEIR PERFORMANCE.
What is the most likely reason for hiring host country nationals to fill most of a company's foreign positions?What is the most likely reason for hiring host-country nationals to fill most of a company's foreign positions? They can easily understand the values of the local workforce.
What is the usual way in which companies first enter foreign markets group of answer choices?Exporting is a typically the easiest way to enter an international market, and therefore most firms begin their international expansion using this model of entry. Exporting is the sale of products and services in foreign countries that are sourced from the home country.
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Which statement is accurate regarding decisions related to the global compensation strategy?
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