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Terms in this set (57)SMART goals set by managers are ________. Sets with similar termsSets found in the same folderOther sets by this creatorOther Quizlet setsRelated questionsWhat term refers to the knowledge skills and abilities of a firm's workers?68) What term refers to the knowledge, skills, and abilities of a firm's workers? A) human resources B) human capital C) intangible assets D) contingent personnel Answer: B Explanation: B) Human capital is the knowledge, skills, and abilities of a firm's workers.
Which of the following is used to achieve longThe process by which a firm's managers evaluate the future prospects of the firm and decide on appropriate strategies to achieve long-term objectives is called strategic planning.
Which term refers to any factors that allow a firm to differentiate its product or service from those of its competitors to increase market share?A competitive advantage refers to the factors that allow a firm to differentiate its product or service from competitors to gain market share. Managers aim to achieve competitive advantages for each of their businesses through cost leadership, differentiation, and focus.
How does strategic planning benefit companies quizlet?Explanation: Strategic planning benefits a firm's managers by establishing the goals that need to be accomplished at every level of an organization. A firm's strategic plan directs the work that occurs within a firm. A hierarchy of goals is established from the top of an organization downward.
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