Which type of envelope does the medical office often use for patient statements?

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What is the most common letter style used in medical offices?
When might a large envelope be used in the medical office?
What is another name for the itemized charge slip commonly used in the medical office?
What is necessary in order to use a window envelope?

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Question	Answer
Formal business stationery on which the doctors name and address are printed at the top is ________.	Letterhead
The impression or pattern that can be seen when paper is held up to the light is called______.	Watermark
The envelope size most commonly used for correspondence is ________.	No. 10
Envelopes that have a transparent window are used for______.	Invoices and statements
The subject line is used to ____-.	Bring the subject of the letter to the readers attention
The complimentary closing is _________.	Placed two lines below the last time of the body
The appropriate position for the signature block is_______.	Aligned with the complimentary closing
A characteristic of open punctuation is _________.	No punctuation after the copy notation
The dateline, complimentary closing, signature block, and notations are aligned and begin at the center of the page or slightly to the right of center in the ________.	Modified- block letter style
All lines are typed flush with the left margin in the _______.	Full-block letter style
Proofreading involves checking a document for spelling and format errors, as well as checking the document for ________.	Grammatical errors
A general tip for writing an effective letter is to _________.	Know the type of person you are writing to
Editing involves checking a document for factual accuracy, logical flow, conciseness, and __________.	Clarity and tone
Effective professional correspondence uses an appropriate style, clear and concise language, and _______.	The active voice
Mechanical errors include errors in__________.	Punctuation
Formatting, data, and _______ errors can occur when you are preparing a document.	Mechanical
First class nail must weigh _______ or less.	11 ounces
The former name for Parcel Post was__________.	Fourth- class mail
Priority mail is used for _________.	Any item that weighs between 11 oz and 70 lbs
Which mail delivery service requires the postal carrier to obtain a signature when the item is delivered?	Certified Mail
Which type of mail delivery is used for sending an item that is valuable or irreplaceable because it provides security for the item?	Registered Mail
The steps in processing mail involve sorting, recording, annotating, and________.	Distributing
Underlining key points and writing reminders or suggested actions in the margin when reading incoming mail is called_______.	Annotating
Which of the following is the appropriate way to dispose of prescription drug samples ?	Contact the waste disposal organization affiliated with your office
United Parcel Service (UPS) delivers________.	Packages and provides overnight letter express service
Before undertaking email communication with a patient, which of the following must you do?	Have a written consent for email communication on file
Two professional organizations that have established policies relating to email are Health Email and________.	The American Medical Informatics Association
Which of the following is good practice for managing email?	Check your office email regularly and empty any unwanted messages
How should you fold an invoice that will be placed in a window envelope?	Use a accordion fold
Which of the following envelopes is most easily read by an OCR system?	A computer printed envelope using the default front
Letterhead paper that has a _________ is generally a high quality paper.	Watermark
Envelopes that have a transparent window are used for _______ and statements	Invoices
Address_________ printed from a computerized mailing list can speed the process of addressing envelopes for bulk mailing	Labels
An_________ like is used when the correspondence is sent to a particular individual in a company	Attention
The________ block is aligned with and typed three to four lines below the complimentary closing	Signature
The two different styles of ___________ used in correspondence are open and closed.	Punctuation
The _______ style of punctuation after the salutation and complimentary closing	Open
The _________ letter style is the most commonly used style for correspondence in medical offices	Full block
Business letters should be in the________ voice unless you are conveying negative news	Active
Errors in spelling , punctuation, spacing, and division of words are ________errors.	Mechanical
To obtain proof that an item was delivered,you should send it using the return_______ requested service offered by the USPS	Receipt
If you are responsible for reading incoming mail, you may also be asked to________ it by highlighting key points or writing comments in the margins	Annotate
Well- written, neatly prepared_______ is one of the most important means of communicating a professional image for the medical office	Correspondence
Email is not considered an_______ method of communication because it can be intercepted by someone who is not the intended recipient	Secure
The body of the letter should_________.	Begin two lines below the subject line

What is the most common letter style used in medical offices?

Chapter 9.

When might a large envelope be used in the medical office?

2 most common sizes for business envelopes? When might a large envelope be used in the medical office? To send patient medical records or other documents that have too many pages to fold.

What is another name for the itemized charge slip commonly used in the medical office?

Ch 46 Vocabulary.

What is necessary in order to use a window envelope?

The bottom edge of an address window must be at least 1/2 inch from the bottom edge of the envelope. For letter-size mail, the delivery address window must be parallel with the longest edge of the envelope. For flat-size mail, the address window may be parallel with any edge of the envelope.

Which type of envelope does the medical office often use for patient statements?

What is the most common letter style used in medical offices?

When might a large envelope be used in the medical office?

What is another name for the itemized charge slip commonly used in the medical office?

What is necessary in order to use a window envelope?

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