Check your OneDrive storage to see how much space you’ve used, and free up space if you’re getting close to your storage limit. Show
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OneDrive storage and billing questionsHere are some common questions about storage and billing. Select any topic below, and it will open to show more info: If you bought additional storage in-app, but you cannot see it, follow these steps. Please note it may take 48 hours for storage purchases to show.
To see how much OneDrive costs for you in your country, visit OneDrive Plans. Here are some key points regarding our OneDrive subscription service:
Why can I only see 1 TB with Microsoft 365 Family? With a Microsoft 365 Family subscription, you get a total of 6 TB storage: that's 1 TB (or 1000 GB) per user. You can share your total storage around and have use of more than 1 TB by sharing folders between users and adding the shared folders to your own OneDrive. To manage your Microsoft 365 subscription, visit your Microsoft account portal.
How do I update my billing information or payment method used with my subscription?
Note: To update your billing information for a payment method, at the top of the page, select Payment & billing > Billing info or Payment options, depending on which information you want to update. When will my subscription expire? To see when your subscription expires, view your Account Services & Subscriptions. Can I prepay on a monthly plan? You can't prepay for multiple months, but monthly plans renew automatically, so you don't need to worry about remembering to pay each month. Why hasn't my storage updated? It can take up to 24 hours for storage allowances to be updated after purchasing more storage or a subscription. I want to uninstall OneDrive If you don't want to use OneDrive, the easiest solution is to unlink it. Follow the steps in Turn off, disable, or uninstall OneDrive, for how to unlink, hide, and uninstall OneDrive. How do I cancel my subscription? The following steps are for cancelling a OneDrive storage subscription. (For Microsoft 365 subscriptions, see Cancel or turn off recurring billing for a Microsoft subscription.)
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What happens to my data if I cancel my subscription or my bonus storage expires and I’ve exceeded my 5 GB free storage limit? If you cancel your subscription or if your free storage bonus expires, your data will continue to be accessible. You'll still be able to view, share, and download files on your OneDrive, but you won't be able to upload files until you buy more storage or free up space. If you continue to exceed your storage limit for an extended period of time, your account will be frozen. For info about bringing a frozen account back into good standing, see What does it mean when your OneDrive account is frozen? Unable to apply the subscription It can take up to 24 hours for your subscription to become visible.
Subscription is redeemed on another account This can be because you are signed in with a different Microsoft account. Check which account is on your mobile device.
Problem accessing the store If you can't access the store, try these tips.
Payment & billingGet help with payments, billing, gift cards, or your Microsoft account balance Related topicsDelete files or folders in OneDrive Find lost or missing files in OneDrive How to cancel your Microsoft subscription Need more help?What is the storage limit on OneDrive?Home storage plans. Can you get more than 1TB on OneDrive?Office 365 subscribers can now get up to 2TB of OneDrive storage. Subscribers can buy additional storage above their included 1TB base in 200GB increments. Microsoft is also upping its 50GB OneDrive standalone plan to 100GB for the same $2 per month price.
How much storage do Microsoft have?Office apps included. How much cloud storage space does Microsoft provide for free in OneDrive personal?OneDrive offers 5 GB of storage space free of charge, with 100 GB, 1 TB, and 6 TB storage options available either separately or with Office 365 subscriptions. The OneDrive client app adds file synchronization and cloud backup features to its device.
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