Each of the following is the duty of a medical receptionist except for which one?

What Does a Medical Receptionist Do?

Medical receptionists are the first points of contact for patients in a healthcare facility. They welcome guests, provide hospital information, and address patient concerns. They schedule consultations with health professionals and specialists, and they ensure sufficient medical supplies and equipment exist in the facility.

In the medical receptionist role, you will assist patients before they see their doctors. A key element in performing this role is to multitask so you can accomplish all clerical tasks promptly. Success in this role will be demonstrated by ensuring patients are directed to their designated areas as quickly as possible.

Medical Receptionist Job Responsibilities and Duties

• Greets patients in the facilities and over the phone
• Assists doctors, nurses, and patients
• Schedules doctors’ appointments for patients
• Performs clerical and administrative tasks
• Prepares medical files
• Maintains and keeps patient information confidential
• Maintains medicinal supplies and equipment

Medical Receptionist Job Requirements

• Minimum 2 years of work experience in a similar role
• Administration certification
• Meticulous and organized
• Exceptional multitasking and time management skills
• Excellent communication and interpersonal skills
• Outstanding administrative skills
• Background in the healthcare sector

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Similar job titles include:

A Medical Receptionist is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. The Medical Receptionist will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

*Pay starts at $15/hour and goes up based on experience!

Essential Duties and Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
• Double check insurance authorizations to ensure completion and build accurate flow sheets
• Knowledge of common fees charged for common visits
• Check out patients and collect correct payments
• Manage patient flow in the office
• Complete daily reconciliations / close day / countdown cash drawer
• Comply with all company policies and procedures including HIPAA
• General office duties and cleaning to be assigned by manager

Other Skills and Abilities

• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Ability to work weekends when applicable
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Ability to interact with all levels of employees in a courteous, professional manner at all times

Education

• High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience.

Physical Demands

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

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