The page cannot be displayed because an internal server error has occurred. azure

• Total Posts: 412
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• Joined: 1/15/2015
• Location: Russia

Hello there!

We are using nopCommerce 3.50 with DefaultClean theme.

Today our site was not working. It was loading too slow and long. First, I thought there were some internet-connection troubles, but all other sites were working fine. Then I have contacted tech-support of my VPS-provider, they replied that the server is working fine and available. I didn't believe... I have pinged the server. I works fine and I can access the server through Administrator (mstsc).

But the site still didn't work. It is not opening..., long and slow loading... At the end it says — "The page cannot be displayed because an internal server error has occurred." What does it mean?

Then I went to the IIS in the server and restarted the site. Didn't work. Stopped it and started it gain. Didn't work! Eventually, I did soft restart of the server. Didn't work, too!

So, my site now is not available. Server is working fine, I can access it. Domain name is valid and paid.

The site was working fine. Today it is not available!

I don't really know what the problem is. How to figure out what causes this?

Please, help me!
Contact me via Skype: zaf.su
Or e-mail address: [email protected]

Thanks!

• Total Posts: 1385
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• Location: United States

Try a simple test to see if your IIS is serving any content at all, or if it is just an application issue.
Create a basic HTML document with notepad and upload to your site.
Try to access it in a browser:
http://yoursite.com/yourpage.html

• Total Posts: 412
• Karma: 2269
• Joined: 1/15/2015
• Location: Russia

embryo wrote:

Try a simple test to see if your IIS is serving any content at all, or if it is just an application issue.
Create a basic HTML document with notepad and upload to your site.
Try to access it in a browser:
http://yoursite.com/yourpage.html

Thank you! You helped me! I didn't know about it :)

• Total Posts: 7
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• Joined: 8/19/2016
• Location: Armenia

Hello,

Will be helpful if you can turn off custom errors and enable debugging using web.config file to see the internal error description and paste it here.
Instructions on enabling debugging are found here
https://msdn.microsoft.com/en-us/library/e8z01xdh.aspx

• Total Posts: 412
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• Joined: 1/15/2015
• Location: Russia

theflare1 wrote:

Thank you! This is also very helpful!

• Total Posts: 20
• Karma: 100
• Joined: 12/20/2016
• Location: India

Any Solution ???

I am also facing these issue after migrating the nopcommerce code to another hosting server.
Please Help.

• Total Posts: 412
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• Joined: 1/15/2015
• Location: Russia

swathi.shetty wrote:

Any Solution ???

I am also facing these issue after migrating the nopcommerce code to another hosting server.
Please Help.

I think yes, just to try other eCommerce CMSes. nopCommerce now seems to have a lot of bugs and flaws... :(

• Total Posts: 20
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• Joined: 12/20/2016
• Location: India

yeah..but were you able to crack the issue?

How do you fix the page Cannot be displayed because an internal server error has occurred?

What does this mean the page Cannot be displayed because an internal server error has occurred?

How do I fix internal server error?

What does internal server error has occurred mean?