Which of the following statements is true about the universality of management quizlet?

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    1. Social Science
    2. Sociology
    3. Management

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    Terms in this set (84)

    planning, organizing, leading, and controlling

    the basic management functions are considered to be

    controlling

    the process of monitoring, comparing, and correcting is called

    functions

    what represents the most useful way of describing the manager's job

    technical, human, conceptual

    the three essential managerial skills include

    dependent on others work performance

    a managers success is typically

    the single most important variable in employee productivity and loyalty is the quality of the relationship between employees and their direct supervisors

    which of the following statements regarding manager's in today's world is accurate

    an organization

    a deliberate arrangement of people to accomplish some specific purpose is

    managers are needed in all organizations

    the universality of management means

    planning, organizing, leading, controlling

    P O L C means

    management

    ___ is the process of planning, organizing, leading, and controlling resources to achieve organizational goals in an efficient nad effective way

    first line manager

    supervisor is another name for ___

    short term, specific, and standing

    operational plans are usually

    strategic, specific, flexible

    williamson is the owner of a small company that sells corporate gifts through an online store. business has slowed down in recent months and he realizes that the organization must move in a different direction if it is to survive. he has reset some of the company's overall goals and wants to develop a plan to achieve these goals. he is anticipating the business environment to be volatile for the next few years. considering the above information, it can be determined that his plan must be ____, ____, and _____

    frequency of use

    organizational plans can be classified on the basis of their

    long term, directional, and single use

    strategic plans are usually

    management by objectives

    ___ is a process of setting mutually-agreed upon goals and using those goals to evaluate employee performance

    clear as to a time frame

    well-written goals are _____

    goals and plans

    planning involves two important elements

    planning

    ___ is the process of setting goals and determining the best way to achieve

    sets the standards used in controlling

    planning gives direction, reduces the impact of change, minimizes waste and redundancy, and _____

    ...

    the quality of the planning process and the appropriate implementation of the plans probably _____

    specific but flexible

    in an uncertain environment, managers want to develop ____ plans

    planning

    ____ involves defining the organization's goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate work activities

    strategic

    ____ plans apply to the entire organization and establish the organization's overall goals

    job specific knowledge needed to proficiently perform work tasks

    technical skills include ___

    technical

    ____ skills tend to be more important for first line managers since they manage employees who produce the organization's product

    contributes more to high performance than does the extent of planning

    the quality of the planning process and the appropriate implementation of the plans probably ____

    establishes the basis for all the other functions

    planning is often called the primary management function because it _____

    interpersonal skills

    managers with good _____ know how to communicate, motivate and lead to get the best out of their people

    thinking about abstract and complex situations

    conceptual skills involve _____

    strategic

    top executives are mainly involved in ____ planning

    operational

    ______ planning dominates managers' planning efforts at lower levels of the organization

    three years

    long term plans are defined as those with a time frame beyond

    one year

    short term plans are those covering ____ or less

    interpersonal

    according to Mintzberg's managerial roles, the ____ roles are ones that involve people and other duties that are ceremonial and symbolic in nature

    informational

    the ___ roles involve collecting, receiving, and disseminating information, according to Mintzberg's managerial roles

    disseminator

    when brandi is sharing with her team members the information she received at this morning's production meeting, she is performing the Mintzberg role of

    the organization's overall objectives and strategies are formulated

    what is the first step in a typical MBO program?

    clear as to a time frame

    a well designed goal should be

    Efficient but ineffective

    if your team quickly painted the wall but discovered afterward it was the wrong wall, your team would be

    increased its efficiency

    an automobile manufacturer increased the total number of cars produced while keeping the production costs the same. the manufacturer _______

    strategic, financial

    most companies' goals can be classified as either _____ or ____

    a financial goal

    if top management set a goal that each store in the company should have sales equal to or greater than $100 per square foot per day, this would be an example of ____

    planning

    establishing strategies for achieving organizational goals is a part of the _____ function

    determining who does what tasks

    organizing includes ______

    interpersonal

    ____ skills involve the ability to work well with other people, both individually and in a group

    interpersonal skills remain equally important to all levels of management

    which of the following is true concerning the three managerial skills

    thinking about abstract and complex situations

    conceptual skills involve _____

    conceptual

    the CEO of MindWerks must understand the industry in which his business competes, the future of that industry, and the competition. This requires strong ____ skills

    first line manager

    kelly, a production supervisor, is responsible for ten employees who assemble components into a finished product. kelly is a ____

    top managers

    ____ are responsible for making organization wide decisions and establishing the plans and goals that affect the entire organization

    top managers

    ____ have titles such as executive vice president, chief operating officer, and chief executive officer

    an organization

    a deliberate arrangement of people to accomplish some specific purpose is

    managers are needed in all organizations

    the universality of management means

    efficiency, effectiveness

    whereas _____ is concerned with the means of getting things done, ____ is concerned with the ends, or attainment of organizational goals.

    effectiveness

    the fact that eileen achieves her departmental goals is an indication of her _____ as a manager

    leading

    two of brents subordinates have not been getting along, a situation that has now interfered with their productivity. when brent meets with them to resolve the conflict, he is engaged in _____

    controlling

    when joe checks the amount of output that the employees have completed and the number of units that have been rejected, he is performing which of the following management functions?

    organizing

    ____ is arranging and structuring the work to accomplish an organization's goals

    Work Specialization

    in describing the degree to which tasks in an organization are divided into separate jobs, managers use the term _____

    departmentalization

    on what basis are jobs grouped in order to accomplish organizational goals

    unity of command

    the theory that a person should report to only one manager is called ____

    span of control

    the concept that defines the number of subordinates that report to a manager and that indirectly specifies the number of levels of management in an organization is called ____

    centralization

    the degree to which decision making is confirmed at a single point in an organization is described as _______

    Structure follows strategy

    in describing the relationship between structure and strategy, it can be said that _____

    chain of command

    the line of authority that extends from the upper levels of management to the lowest levels of the organization is ____

    centralization

    the degree to which decision making is confined at a single point or at or near the top in an organization is described as ____

    organizational structure

    ____ is the formal arrangement of jobs within an organization

    chain of command and span of control

    organizational design is a process that involves decisions about ____

    work specialization

    the process of dividing work activities into separate job tasks is known as ____

    departmentalization

    the process of grouping jobs together is known as ____

    tasks

    in the case of functional departmentalization, jobs are grouped according to _____

    geography

    departmentalization based on ____ groups jobs on the basis of territory or physical location

    process

    ____ departmentalization is based on the product or customer flow through the organization

    Customer Departmentalization

    what kind of departmentalization would be in place in a government organization where different public service responsibilities are divided into activities for employees, children, and the disabled?

    authority

    ____ refers to the rights inherent in a managerial position to tell people what to do and to expect them to do it

    responsibility

    ____ is the obligation or expectation to perform a duty

    span of control

    the _____ determines the number of levels and managers in an organization

    cost efficient

    all other things being equal, the wider or larger the span of control, the more _____ an organization is

    formalization

    _____ refers to how standardized an organization's jobs are and the extent to which an employee behavior is guided by rules and procedures

    specialization

    large organizations tend to have more ____ than smaller organizations

    mechanistic

    large organizations are more ______

    divisional structure

    in which the following traditional organizational designs does duplication of activities and resources lead to an increase in costs and reduced efficiency?

    functional structure

    a _____ is an organizational design that groups similar or related occupational specialties together

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