strategies adopted effectively handle customers language differences quizlet

Which of the following strategies should be adopted to effectively handle customers with language differences quizlet?

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Which of the following strategies should be used to effectively help customers with hearing disabilities quizlet?

Which of the following strategies should be used to effectively help customers with hearing disabilities? Use facial expressions and gestures to emphasize key words or express thoughts.

Which of the following is a good strategy for effectively handling demanding customers quizlet?

Which of the following is a good strategy for effectively handling demanding customers? Be professional and respect the customer.

Which of the strategies should be adopted when a customer takes time to share a concern complaint or question quizlet?

Which of the strategies should be adopted when a customer takes time to share a concern, complaint, or question? Ensure that necessary follow-up actions begin once the transaction is completed. The first phase in the service recovery process is to: apologize, apologize, and apologize.

Which tactic is best used to effectively handle dissatisfied or angry customers?

Practice active listening. By actively listening, you'll be able to figure out what's making the customer so angry and how to resolve the issue, instead of simply trying to comfort them and de-escalate the interaction.

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According to your text, all of the following are strategies that reduce cognitive dissonance except
Which function of management identifies organizational goals and strategies at the time of strategic change or fine tuning?
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The international human resource management strategic strategies includes the following except one

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