Microsoft Office cannot verify the license for this product Windows 10 2004

This article lists some solutions to fix the error Microsoft Office cannot verify the license for this product. This error can occur on any Office application. Microsoft Office is a powerful suite that allows users to create and manage spreadsheets, documents, send, receive and manage emails, etc. This error is very annoying as it prevents users from accessing any Office application.

The full error message is given below:

Microsoft Office cannot verify the license for this product. You need to repair the Office program using the Control Panel.

Possible causes that trigger this error are:

  • Obsolete Office app
  • If there are multiple copies installed on your system, you may get this error
  • You are running the Office application in compatibility mode
  • SoftwareProtectionPlatform key is removed from registry editor after certain Windows update
  • Your Office application is corrupted

Repair Microsoft Office cannot verify the license for this product

If you see the “Microsoft Office cannot verify the license for this product” After opening any Office application, you can try the fixes written below:

  1. Update Desktop
  2. Check if there is SoftwareProtectionPlatform key in registry editor
  3. Disable compatibility mode
  4. Run an online repair
  5. Uninstall and reinstall Office

We have explained all of these fixes in detail below.

1]Update Desktop

Microsoft Office cannot verify the license for this product Windows 10 2004

If you are running an outdated version of Office, you may encounter such type of errors. Therefore, we suggest you check for Office updates and install them if available.

Related: There is a problem with your Office license

2]Check if there is SoftwareProtectionPlatform key in registry editor

As explained earlier in this article, if the SoftwareProtectionPlatform key is removed from Registry Editor after a certain Windows update, you may encounter this error. The following steps explain how to check and fix this problem.

hurry Win + R keys to launch the run command box. Type regedit and click OK. Select Yes if you receive the UAC prompt.

Copy the following path and paste it into the address bar of Registry Editor. After that press Enter.

HKEY_USERSS-1-5-20SoftwareMicrosoftWindows NTCurrentVersion

Microsoft Office cannot verify the license for this product Windows 10 2004

Extend the Current version key and check if it has the Software Protection Platform subkey. If the subkey is not there, it may be deleted after some Windows update. In this case, you must export the key from a computer where Office is installed and working properly.

If another computer is not available, you can try running the SFC scan and see if that helps fix the problem.

Microsoft Office cannot verify the license for this product Windows 10 2004

Navigate to the path in Registry Editor on a device with a working Office application. Expand the CurrentVersion key and right-click the SoftwareProtectionPlatform subkey. To select Export. Save the file in .reg format and copy this file to the device where you are having the problem.

Now open Registry Editor on your device and navigate to the path mentioned above. Right-click the SoftwareProtectionPlatform subkey and select Permissions.

Microsoft Office cannot verify the license for this product Windows 10 2004

Select the NETWORK SERVICES under the Group or usernames section. He should have Total control authorisation. If the NETWORK SERVICE entry is not available, click Add and create a new one. Now select the newly created NETWORK SERVICE entry and check the Allow box next to Full Control.

Click Apply and then OK. After that restart your computer.

Related: Unable to activate Microsoft Office, this is not a valid Office product key

3]Disable compatibility mode

If you are running Office application in compatibility mode then you may get this error. Stop running the Office app in compatibility mode (if you do) and see if that brings any changes.

Open File Explorer and navigate to the following path:

  • For MSI based applications: C:Program FilesMicrosoft Office
  • For the Click-to-Run app: C:Program FilesMicrosoft Officeroot

Open the Office16 folder (if you have Office 2016 version), Office15 folder (if you have Office 2013 version), or Office1x folder (if your version of Office is earlier than 2013).

Microsoft Office cannot verify the license for this product Windows 10 2004

Right-click on the app giving you the error and select Properties. Select the Compatibility tab and uncheck the box that says “Run this program in compatibility mode to.”

If the option is grayed out, click the Change settings for all users button at the bottom and erase the “Run this program in compatibility mode to” check box. Click Apply and then OK.

If the Compatibility tab is not available, close the Properties window and right-click the problematic Office application again. To select Compatibility issues.

Now select the Troubleshooting program option, uncheck all options and click following. After that select the No, I’m done investigating the problem optionand click following.

Click on Close.

Read: Fixed Office activation error 0xc004c060.

4]Run an online repair

If you read the error message then you are suggested to repair Office application from Control Panel. Run an online repair for Office application and check if the issue still occurs. You can run Online Repair for Office from Control Panel or Windows 11/10 Settings.

5]Uninstall and reinstall Office

If nothing helps, you should uninstall and reinstall the Office application. You can uninstall Office from Windows 11/10 Settings or Control Panel.

How do you fix Microsoft Office can’t find your license for this application?

When Microsoft Office cannot find your product license, it generates this error. There are several reasons for this. You will get this error if the Software protection properties The service is stopped on your device. You can check this in the Services app on your Windows computer.

Other reasons for this problem are corrupt Office files or system images. In these cases, repairing the Office application and running an SFC scan may fix the problem.

How do I repair my Microsoft Office license?

You can do this by repairing the Microsoft Office application from the Control Panel. The same option is also available in Windows 11/10 settings. Open the program’s uninstall page in Control Panel and right-click on the Office application. After that select Change then click on the repair option.

I hope this helps you.

Read more: Precautions to be taken when purchasing licenses of Windows and Office products.

Microsoft Office cannot verify the license for this product Windows 10 2004

How do I fix Microsoft Office Cannot verify the license for this product?

Stop running the app in compatibility mode.
Right-click Outlook.exe, and then select Troubleshoot compatibility..
Select Troubleshoot Program..
Clear all options, and then select Next..
Select the No, I am done investigating the problem option, and then select Next..
Select Close..

How do I verify a Microsoft Office license?

Using the command line to check your license type.
Open an elevated Command Prompt window..
Type the following command to navigate to the Office folder. For 32-bit (x86) Office. cd c:\Program Files (x86)\Microsoft Office\Office16\ ... .
Type cscript ospp. vbs /dstatus , and then press Enter..

How do you fix Microsoft Office can't find your license for this application a repair attempt was unsuccessful or was Cancelled Microsoft Office will now exit?

In Apps and Features, click on “Office” and then select “Modify”. Let the setup run and click on the “Repair” option. Furthermore, click on the “Online Repair” and then on “Repair” or if you see the “Change your Installation” button, click on “Repair”. This should update your office, check to see if the issue persists.

How do I fix Office isn't licensed correctly?

To do that:.
Press simultaneously the Windows. ... .
Type: appwiz. ... .
In Programs and Features, select the Microsoft Office product that installed on your system and click Change..
Finally click Repair and follow the rest steps to repair Microsoft Office..