Chapter 6 Decision Making: The Essence of the Manager’s Job 82.
Which of the following is likely to make the most programmed decisions? 83. Which of the following is an accurate statement concerning the impact of programmed decisions on organizations? 84. ______________ is a situation in which a manager can make accurate decisions because the outcome of every alternative is known. 85. If an individual knows the price of three
similar cars at different dealerships, he or she is operating under what type of decision-making condition? 86. Nonprogrammed decisions are typically made under a condition of ________________. 87. Organizational efficiency is improved by the use of
_________________. 88. A retail clothing store manager who estimates how much to order for the current spring season based on last spring’s outcomes is operating under what kind of decision-making condition? 89.
______________ is a situation in which a decision maker has neither certainty nor reasonable probability estimates available. 90. A person at a horse racetrack who bets all of his/her money on the odds-based long shot to “win” (rather than “place” or “show”) is making what kind of choice? 91.
Which of the following best describes “maximizing the minimum possible payoff”? 92. An individual making a “maximin” type of choice has what type of psychological orientation concerning uncertain decision making? 93. Which of the following would best describe the psychological
orientation of an individual making a “maximax” type of choice? 94. Optimistic managers could be expected to utilize their maximax orientation when they _______________. 95. According to the textbook, a manager
who desires to minimize his or her maximim “regret” will opt for a ______________ choice. 96. All of the following are mentioned in the textbook as decision-making styles except _________________> THE DECISION-MAKING PROCESS 98. According to the decision-making process, the second step Sondra should take would be to ____________. 99. The very last step Sondra should take, according to the decision-making process, would be to __________. 100. When Sondra is conveying her decision to those affected and getting their commitment to it, she is performing which step in the
decision-making process? 101. Allocating weights to the criteria is the step in the decision-making process that occurs between identifying the decision criteria and ______________. Colleen is a student, and her older brother has loaned her an old car. The car is in need of several repairs before she will feel comfortable driving it. 103. In talking with an automotive repair person, Colleen needs to prioritize the repairs. Her first concern is safety of the vehicle. This step in the decision-making process is called __________________. 104. Colleen decides to have all of the problems
fixed on the car. She assumes that the repair person has found all the problems and that there will be no problem correcting the imperfections within a specified budget. This is an example of a __________ decision. 105. Colleen’s brother has a different view of the repairs. He assumes that the repair person is using the best information available, but there may be other unexpected
repairs that might surface and that a higher budget might be more reasonable. He is using ______________. 106. Colleen’s brother feels the car is worth repairing because he has owned several cars made by the same manufacturer as this car, and he has driven this car for several years. He is using _________ to decide the car has value
despite of its need of repair. THE MANAGER AS A DECISION MAKER 107. Although the job in the manufacturing firm was good enough, you acted in a __________ manner by accepting a job. 108. If you had made a larger search using the Internet and other employment search processes, you might have been able to find more employment
opportunities. This would have been a more _________ decision-making process. 109. Under bounded rationality, you would be expected to search for a job by ________________. 110. If you use a shortened process of searching for a job, it is likely you ___________ rather than maximized in your decision process. 111. During your job search, you depend on __________ decision making by making your decision on accumulated judgment and
experience. THE MANAGER AS DECISION MAKER 113. When a customer calls and requests a refund for a partial month’s usage of cable, the fact that such situations are routine and most
likely have a standard response would make the response a ______________ decision. 114. Sometimes Sharon follows a ______________, a series of interrelated sequential steps for responding to a structured problem. 115. Sometimes Sharon instructs her local
managers to follow ______________ when confronted with problem situations These establish parameters for the manager making the decision rather than specifically stating what should or should not be done. Decision-Making Conditions (Scenario) 117. Sandy Jo can make accurate decisions if she is willing to pay $5,000 for research about the profitability of various truck routes. If she pays for the research, she believes that she is operating under a condition of ____________. 118. Sandy Jo knows that she is
operating in an uncertain environment. She is basically an optimist, and we would, therefore, expect her to follow a ______________ strategy. 119. Sandy Jo knows that she is operating in an uncertain environment. She is basically a pessimist, and we would, therefore, expect her to follow a ______________ strategy. 120. Sandy Jo wishes to minimize her regret and will probably opt for a ______________ strategy. Managing Your Career (Scenario) 122. Michelle finds a company directive that specifically restricts her from taking certain actions. This is a _____________. 123. As she learns the general guidelines of the job, Michelle is given more
decision-making authority. The guidelines establish parameters for decision making and are referred as a _____________. 124. Michelle eventually finds a problem that has no cut-and-dry solution. The problem is unique and will never occur again. This problem is referred to as _____________. Essay Questions THE MANAGER AS DECISION MAKER 127. In a short essay, discuss bounded rationality and
satisficing. 128. In a short essay, discuss the difference between well-structured and poorly-structured problems. Include specific examples of each type of problem to support your answer. Next, discuss the type of
decisions that would be used to address each of these problems. 129. In a short essay, discuss the differences between a procedure, a rule, and a policy. Include specific examples of each to support your
answer. See Also |