Here are some ways to become better informed. Show
1. Ask the Employee Sometimes the best way to find out about another culture’s norms is to ask employees from that culture to teach you about it. You’ll get a better response if you make your request a real search for information, not an accusation. Also, choose someone who has some
degree of acculturation and ask specific questions, such as the following:
2. Ask Colleagues from Other Cultures 3. Tap Community Resources 4. Read About Different Cultures 5. Observe Without Judgment 6. Share in Staff Meetings What You Have Learned 7. Conduct Focus Groups 8. Use Employee or Customer Survey Information 9. Experiment with New Methods 10. Spend Time in Other Cultures From Lee Gardenswartz and Anita Rowe, Managing Diversity: A Complete Desk Reference and Planning Guide, third edition (SHRM, 2010). What are four difficulties that can occur with different cultures?Six Fundamental Patterns of Cultural Differences. Different Communication Styles. ... . Different Attitudes Toward Conflict. ... . Different Approaches to Completing Tasks. ... . Different Decision-Making Styles. ... . Different Attitudes Toward Disclosure. ... . Different Approaches to Knowing.. What to consider when working with different cultures?Here are our top ten tips for effective cross-cultural communication:. Maintain etiquette. Many cultures have specific etiquette around the way they communicate. ... . Avoid slang. ... . Speak slowly. ... . Keep it simple. ... . Practice active listening. ... . Take turns to talk. ... . Write things down. ... . Avoid closed questions.. What difficulties or challenges might you expect to experience if you were of the cultural minority in a workplace?Challenges:. Colleagues from some cultures may be less likely to let their voices be heard.. Integration across multicultural teams can be difficult in the face of prejudice or negative cultural stereotypes.. Professional communication can be misinterpreted or difficult to understand across languages and cultures.. What difficulties may one encounter when working in a cross cultural environment How might one overcome these?We'll be taking a look at these factors first, and then dive into how to overcome them in a global team.. Language. ... . Stereotypes and prejudices. ... . Signs and symbols. ... . Behaviors and belief. ... . “Us” versus “them” (ethnocentrism) ... . Embrace diversity and accommodate cultural differences. ... . Promote open communication.. |