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Get faster at matching terms Terms in this set (150)Which term best describes the process by which signs, symbols, and behaviors are used to exchange information and create meaning? -interaction Communication Solitary confinement often results in the quickly deteriorating health of prisoners. Such punishment therefore deprives prisoners of which type of basic need? -physical Physical The essential elements that we look for in our interactions with others are ________ needs. -relational relational Research shows that marital happiness is more important than income, job status, or education in accounting for how happy people are overall. In the case of a happy marriage, which type of need is being met? -spiritual relational Which of the following plays a critical role in the process of identity development? -adaptability communication Kara views herself as a shy, introverted person, unlike her more outgoing friends. At social gatherings, Kara's friends often speak and answer questions on her behalf. Kara's shyness is based on beliefs she has about herself, but it affects the way her friends view her as well. Her social habits play an important role in establishing which aspect of Kara's sense of self? -identity identity Which of these does NOT reflect spirituality? -"I believe in loyalty and honesty" "I never think about the meaning of life" Most of the communication we engage in daily is routine and not emotionally charged, thus helping us to meet ________ needs. -physical instrumental What term is used for the formal description of a process such as communication? -model model Which of the following is NOT a model of communication? -interaction reaction Which of the following is NOT a component of the action model of communication? -source feedback
Fatigue and hunger are examples of ________ noise. -physical physiological The _______ model of communication maintains that both people in a conversation are simultaneously sources and receivers. -action transaction
Where does the meaning of a word come from? -the symbol the people using it What do we call it when we communicate about how we communicate? -higher communication metacommunication When you choose a specific suit to wear for a job interview because you want to communicate professionalism, what type of message are you sending? -intentional intentional Identify an example of following an explicit rule. -not making eye contact on an elevator abiding by your school's weapon ban What are the two types of rules that govern communication? -content and relational explicit and implicit The idea that communication can "break down" is a myth. Which of the following best explains why? -Communication is inherently good. The problem lies not with communication itself, but how we are using it How we use communication determines whether it will have positive or negative effects. This fact dispels what myth? -Everyone is a communication expert. Communication is inherently good Which of the following approaches to communication generally dictates that we treat people fairly and communicate honestly? -sympathetic ethical If you ask someone to "put yourself in my shoes", you are asking that person to practice which of the following? -empathy empathy Which of the following can make someone a more competent communicator by enabling that person to see how his or her behavior fits, or doesn't fit, in a given social situation? -self-monitoring self-monitoring Someone with communication competence is able to communicate in ways that are ________ in a given situation. -literal and relational effective and appropriate Lulu disagrees with her friends' position on the war in Afghanistan. She thinks her friends simply aren't informed of the nuances of the situation. Lulu talks at length about her understanding of the conflict, and whenever her friends try to state their opinion, she simply speaks over them. She is sure if they would just listen, they would come to understand and agree with her point of view. Lulu probably believes which communication myth? -more communication is always better More communication is always better Mass media includes all of the following except: -blogs instant messaging Lynn likes interacting with the members of her soccer team, especially engaging with them to make decisions and working together to win. What type of communication does Lynn seem to most enjoy? -interpersonal small group What is the most common form of communication we engage in? -intrapersonal interpersonal Which of the following is NOT an example of a perceptual filter in communication? -intelligence all of the above are perceptual filters How would you categorize the context of a "tweet", which relies on text alone, without the benefit of the sender's voice or gestures? -channel-less channel-poor Most people spend more time ________ than they do speaking, writing, or engaging in other communicative behaviors. -hearing listening Which of the following refers to active process making meaning out of another person's spoken message? -hearing listening If you are paying attention well enough to understand what a person is trying to communicate, you are ________ the message. -attending to attending to Someone who likes presentations that are neat and concise most likely has which type of listening style? -people-oriented action oriented ________ listening requires the conscious and explicit goal of understanding what the speaker intends to communicate. -Effective Effective Which of the following is NOT a reason it is important to listen effectively? -Good listening skills are essential in the
workplace. College students spend less than half their time listening ________ is merely the perception of sound. -Listening Hearing If you play music in the background as you study, chances are you are only _________ the music. -hearing hearing Individuals who are willing to be trained in effective listening do not subscribe to what myth about listening? -Hearing is the same as
listening. Listening is natural and effortless ________ without listening is common when we're tired or uninterested in what the person is saying or when there are multiple voices speaking at once. -Understanding Hearing During which stage of listening do you judge whether the speaker's statements are accurate, separate fact from opinion, and consider the speaker's actions or previous statements? -interpreting evaluating What is the last stage of listening, according to the HURIER model? -interpreting responding Which of the following is NOT a form of feedback people provide while listening? -supporting summarizing When you restate something into your own words, you are doing what? -responding
paraphrasing Beth is listening to her friend Melissa talk about a recent break-up. Beth wants to give an appropriate listening response, to convey to Melissa that she supports her friend and shares her point of view. Beth's best listening response would be which of the following? -Analyzing Supporting Which of the following is NOT a type of listening? -informational persuasive What term would you use to describe the ability to understand a situation from another's point of view? -empathic concern perspective talking When our goal is to evaluate or analyze what we're hearing, we are engaged in ________ listening. -critical critical Much of what you do in class is ________ listening. -critical informational ________ means listening only to what you want to hear and ignoring the rest. -Selective attention Selective attention Because we talk to people, watch television, listen to the radio, surf the Internet, and read textbooks, among other things, it is easy to suffer from ________. -selective attention information overload Because of an impaired ability to focus and a tendency to become easily distracted, individuals with attention-deficit hyperactivity disorder may have an especially difficult time dealing with what barrier to effective listening? - pseudolistening information overload
________ is the propensity to debate a speaker's point and formulate a reply while that person is still speaking. -Response tendency Rebuttal tendency When the Greek philosopher Aristotle wrote "It is the mark of an educated mind to be able to entertain a thought without accepting it", he was arguing against: -glazing
over close-mindedness What is one way to become a better informational listener? -understand probability listen for substance more than style Which term describes the tendency of dramatic, shocking events to distort our perceptions of reality? -halo effect vividness effect If you were listening to a speech on breast cancer survival rates, which speaker would have the most credibility? -Susan, a breast cancer survivor Dr. Carson, a leading oncologist in the field Which of the following is NOT a tip for becoming a better critical listener? -Be a skeptic. Listen nonjudgementally Barb is angry that her daughter, Kelly, has received an "F" in a class. Barb is sure that Kelly has slacked off, so she brushes off Kelly's claim that the teacher made an error, thinking that Kelly is just making an excuse. Kelly wants to discuss how upset she is over the mistake, but Barb is making what error in her empathic listening? -Barb is not acknowledging Kelly's feelings. Barb is passing judgement rather than listening. For a statement to be ________, it has to have a greater than 50 percent chance of being true. -possible probable A ________ is a declaration of the specific goal of your speech. -thesis statement purpose statement What is the first step in crafting a purpose statement? -consider exactly what you want to inform or persuade your listeners about identify your topic and your general goal Maeve has been assigned an informative speech in her speech class. After brainstorming, Maeve decides that she wants to talk about pizza. Which of the following would be the best purpose statement for Maeve's speech? -teach listeners the differences between pizza in the USA and Italy teach listeners the differences between pizza in the USA and Italy Harrison is giving a persuasive speech for his political science class. He has decided to speak on the topic of the Libertarian Party. Which of the following would be the LEAST effective purpose statement? -persuade listeners to donate money to the Libertarian Party teach listeners about the evolution of the Libertarian Party Which of the following is NOT a guideline for crafting a strong purpose statement? -be specific be concise A ________ is a one-sentence version of your thesis. -thesis statement thesis statement With a strong ________, you'll find it much easier to construct the rest of your speech because you'll know exactly what you want to say to your audience. -purpose
statement thesis statement Brandon is giving a persuasive speech in the legalization of marijuana. He has written his purpose statement as "Persuade listeners to support the legalization of medical marijuana". Which of the following would be an effective thesis statement for Brandon's speech? -Marijuana is not a "gateway" drug as many opposed to its
legalization claim. Medical marijuana can alleviate suffering for millions of Americans with specific health conditions. Which of the following is NOT a guideline for crafting a strong thesis statement? -make a statement Include all the main points Even if you have a fascinating topic and a compelling thesis statement, listeners will quickly lose interest if your presentation lacks coherence and ________. -closure organization Which of the following aspects of a speech, if well crafted, will capture your listeners' interest in your topic and preview the points you plan to make? -body introduction Which of the following is NOT a way to generate interest in a topic? -state your
thesis state your thesis "Today, I'd like to share with you the top three islands to visit in Hawaii. First, we'll start off on the Big Island. Then, we'll move on to Maui. We'll end our tour on the island of Oahu." This is an example of which of the following? -a preview a preview The ________ will be the longest part of you speech. -introduction body A ________ is a statement expressing a specific idea or theme related to the speech topic. -thesis main point Most speeches have between two and ________ main points. -three five Main points should be ________ because you don't want any of your points to seem out of place. -distinct related When you adopt a ________ pattern, you organize your main points to represent different categories. -time topic Which pattern of organization is particularly useful when you are describing the steps of a process? -cause-and-effect time In a speech about the earth's atmosphere, you might describe the various atmospheric layers as they exist from the ground up, using what pattern of organization? -space space If your main points are: (1) reasons there is global warming (2) the effects of global warming, then you are using which pattern of organization? -topic cause-and-effect Good public speakers use what to link the different sections of a speech? -signposts transitions The statement "Next, I'd like to discuss why the government should not negotiate with terrorists" is an example of which type of transition? -summary preview "First" and "on the other hand" are examples of what type of transition? -signposts signposts Which of the following are NOT an example of a nonverbal transition? -gesturing saying "Finally"
What type of transitions are generally effective to the extent that they seem natural rather than staged? -signpost nonverbal Which part of speech reinforces the central message of the speech and creates a memorable moment for listeners? -conclusion conclusion Good speakers often _____________ by reiterating the thesis statement and summarizing the main points of the speech. -create a memorable moment for listeners reinforce the central message A ________ is something your listeners will remember about your speech even if they no longer recall all of your specific points? -review memorable moment Although it is acceptable to quote other people's words in your speech, it is essential you use a ________. -bibliography verbal footnote Which of the following is NOT a basic style of delivery? -extemporaneous read Which of the following is good to remember during an impromptu speech? -think in fives take a deep breath to deal with nerves Which type of speech is one that is carefully prepared to sound as though it is being delivered spontaneously? -impromptu extemporaneous Which of the following is NOT a way to prepare for an extemporaneous speech? -write a draft without using an outline write a draft without using an outline As an extemporaneous speaker, your goal is to communicate in what manner? -formal conversational Which type of speech is given in situations when the exact wording of the speech is crucial or when the speech must fit within a predetermined time frame? -read scripted The State of the Union address is an annual report given by the president of the United States to Congress regarding the condition of the country and the president's legislative and policy plans for the upcoming year. Although by lay the president has the option of sending a written report, most presidents, especially in the 20th and 21st centuries, have chosen to give a speech. The State of the Union address typically lasts for an hour, and the president must be very careful to deliver a well-planned message. What method of delivery works best for this situation? -extemporaneous scripted If someone is nervous while getting ready to give a speech, he or she is experiencing what kind of anxiety? -normal anticipatory Which of the following behaviors is generally NOT affected by public speaking anxiety? -stance stance During a speech, stress ________ can reduce blood flow to the extremities, elevate blood sugar, and activate the immune system. -reactors hormones Keiran is very nervous about a big presentation at work. During his speech, Keiran notices his heart is racing, and he can't seem to catch his breath. He begins to sweat profusely as well. Because of his public speaking anxiety, Keiran's body is experiencing what kind of response?
-faint-or-fight fight-or-flight Which of the following is NOT an influencing factor on public speaking anxiety? -how well the speaker knows the topic whether the speaker ate a good lunch It is important to ________ when dealing with public speaking anxiety because if you don't, self-fulfilling prophecy can cause you to have a poor performance simply because you expect you will. -focus your nervous energy stay positive A technique that often helps individuals perform well, even if they are experiencing public speaking anxiety, is ________: developing a mental image of oneself giving a successful performance. - desensitization visualization Which statement about facial expressions during a speech is most accurate? -they should stay consistent throughout the course of a speech they should match the tone of your words Avoiding ___________ during a speech is a response to fear that makes the speaker feel hidden and protected; having it can make the speaker feel vulnerable because it acknowledges that the audience is evaluating the speaker. -good posture eye contact When giving a speech, it's important to adopt a ________ that is relaxed but confident. -gesture posture Which of the following is NOT an important factor in using gestures in a speech? -gestures should be appropriate in
size for the proximity of your audience gestures should be spontaneous but look planned You want your clothing, accessories, and grooming to be appropriate for the audience and for the occasion on which you're speaking, so ________ is an important aspect of delivery. -accessorizing appearance Which of the following is NOT a vocal element of delivery? -rate vocabulary When speakers are nervous, their vocal ________ becomes higher than normal. -rate pitch Which of the following refers to the relative smoothness of vocal delivery? -articulation fluency Most ____________ are copies of written material that your listeners keep after your speech is over. -graphics handouts Dante is giving his informative speech on how to make penne alla vodka. He wants to share with the audience the history of the dish and his favorite restaurant's recipe. What type of presentation aid would be most useful for Dante's speech? -one they can visualize one they can taste Blake is giving a persuasive speech against product testing on animals. Although his facts and figures are compelling, he knows images of the abused animals will be more effective. Therefore, Blake prepares a slideshow with many ________ slides featuring pictures of animals used in animal testing. -graphic graphic If your presentation aids overpower your speech instead of embellish it, you probably did not follow which guideline for effective aids? -consider the context remember your goal Which of the following is NOT a factor in considering the context for presentation aids? -the number of speeches you have given the number of speeches you have given Trish loves using PowerPoint during presentations at work. She loves incorporating sound effects, fancy slide transitions, and moving graphics. However, she never seems to get good reviews on her speeches from her boss. Instead, he complains that he finds her PowerPoints to be distracting and that he has a hard time learning during her speeches. What guideline should Trish consider before preparing her next PowerPoint presentation? -remember the goal strive for simplicity If you perceive that you must use a potentially harmful aid in your speech and you explicitly warn your audience at the start of your speech, and again before you introduce it, you are following what guideline for presentation aids? -remember your goal be ethical Before using any presentation aid, it is crucial to think through everything that might go wrong and to ________. -practice with your presentation aid have a backup plan We rely on accurate ________ from websites, newspapers, interpersonal encounters, and many other sources to make decisions in our personal and professional lives. -speech information Which of the following types of speech publicly addresses others to increase their knowledge, understanding, or skills? -persuasive informative If a speaker _______, he or she is providing the meaning of a word or concept. -defines defines In an informative speech about ecosystems, Roxanne says, "According to the dictionary, an ecosystem is all living organisms within a specific physical environment". Roxanne is defining the term by providing its ________ meaning. -connotative denotative Abby is giving a speech on invasive species, but she isn't sure that her audience will understand what the term means. She decides that her first main point should provide a(n) ________ of invasive species so her listeners can more easily follow her points. -explanation definition The ________ of a term is its origin or history. -etymology etymology Dennis is giving a speech on pandemics. Dennis thinks that he can help define the concept by using ________. Therefore, he references the influenza pandemic of 1918 and the AIDS pandemic of the 1980s. -connotations examples "To some people, the definition of family is limited to legal and biological relationships, whereas to others, it includes anyone to whom they feel emotionally close." This statement is an example of defining by ________. -example compare-and-contrast Which of the following terms means using words to depict or portray a person, a place, an object, or an experience? -describing describing If you use ________ in your speech, you are incorporating storytelling to help your topic come alive. -narration narration Of all the techniques speakers can use to inform an audience, ________ often comes closest to crossing the line from informing to persuading. -defining explaining Which of the following is NOT true about explaining in an informative speech? -a speaker must use
clear, concrete language a speaker should be subjective When you are ________ a process, it's important to describe each step as you do it. -demonstrating demonstrating Which method of informing would you most likely use while teaching your audience how to make a pizza? -definition demonstration Of the following topics, which is least likely to work well for an informative speech? -people controversies What word refers to occurrences that are noteworthy for the meaning they represent? -policies events Niamh lived in NYC in 2001, so she remembers in detail what the city was like during the terrorist attacks on the World Trade Center on September 11 of that year. She decides to give a speech about September 11 and its meaning her. Niamh is giving an informative speech that fits into what category? -issues events Effective speeches about ________ often educate listeners about their evolution and development or their significance in history, culture, politics, or ecology. -places objects
Oppression and forgiveness are examples of ___________ because each is a notion or idea rather than a concrete object. -events concepts Which of the following is NOT a reason to relate yourself to your topic? -it establishes you have credibility you won't have to do as much research College students will most likely have a(n) ________ a speech on scholarships because many of them would like extra financial assistance to attend college. -awareness of vested interest in An informative speaker should create ________ by sparking listeners' curiosity and giving them a reason to want the information he or she has. -excitement information hunger Shanika wants to create information hunger in her audience about her speech on child abuse. She discusses how crucial positive messages are for young children as they develop their self-concept, and she talks about the effect verbal and emotional abuse can have on self-esteem. Shanika is appealing to what type of needs in her audience? -relational identity It is important to be ________ during a speech because most people process information best in a limited number of segments at a time. -detailed organized Individuals pay more attention to stimuli that are repeated than to those they encounter only once, so an effective informative speaker should repeat which of the following? -main points main points If you say, "Raise your hand if you've ever considered skydiving", you are using what method to involve the audience? -inviting questions polling the audience Some speakers use informative speeches to disguise their attempts to persuade or coerce their listeners, meaning they are no longer simply informing, but are engaging in which of the following? -bullying propaganda If you refer to a source of information that allows you to infer ideas or speculate about possibilities, you should: -make it clear that you are speculating make it clear that you are speculating Which of the following is NOT a way to ensure that the information you in in your speech is true and accurate? -be clear about when you are speculating incorporate written footnotes
If you give an informative speech describing how a hurricane forms, you are giving what kind of speech? -event process Sets found in the same folderCOMM EXAM #273 terms ashleyfidler1 COMM STUDY GUIDE74 terms chaset33 History of Rock and Roll Midterm 2 MSU Hause35 terms adthomas17 Chapter 949 terms mackenzie_elliott8 Other sets by this creatorExam 2 Study Questions72 terms Mollyannie2131993 Exam 1 Study Questions55 terms Mollyannie2131993 AVS 412 Quizzes88 terms Mollyannie2131993 Exam 1 Vocabulary117 terms Mollyannie2131993 Other Quizlet setsFirst Aid15 terms spamdootcher Anatomy40 terms JUSTINE_VINCENT IEC 256 Midterm Spring 201829 terms keev224 Antibiotics22 terms Megang226 Related questionsQUESTION what shape is the mandibular second molar? 11 answers QUESTION How does apraxia of speech impact articulation and phonology? 15 answers QUESTION What is typically the additional service obligation that a soldier incurs when promoted to SFC, MSG, SGM? 3 answers QUESTION According to your text, what are four methods for identifying a possible topic? What are the criteria we discussed in class that can help you determine if you have chosen a "good" topic? 3 answers What term would you use to describe the ability to understand a situation from another's point of view?Perspective-taking is the act of perceiving a situation or understanding a concept from an alternative point of view, such as that of another individual.
What do we call when we communicate about communication?Where does the meaning of a word come from? the people using it. What do we call it when we communicate about how we communicate? metacommunication.
What is another term for materials that are published on a regular basis such as magazines newspapers and scientific journals?A periodical is a publication with multiple articles which appears more than once, usually on a regular basis. Articles from periodicals provide more recent information than books, since they can be published more quickly. Magazines, scholarly journals and newspapers are all periodicals.
When considering the speaking situation you should ask yourself which of the following questions?What three questions do you need to ask yourself when speech making? Who am I speaking to? What do I want them to believe, know, or do? What is the most effective way to do that?
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