What term would you use to describe the ability to understand a situation from anothers point of view?

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Terms in this set (150)

Which term best describes the process by which signs, symbols, and behaviors are used to exchange information and create meaning?

-interaction
-communication
-talking
-feedback

Communication

Solitary confinement often results in the quickly deteriorating health of prisoners. Such punishment therefore deprives prisoners of which type of basic need?

-physical
-spiritual
-identity
-instrumental

Physical

The essential elements that we look for in our interactions with others are ________ needs.

-relational
-spiritual
-instrumental
-physical

relational

Research shows that marital happiness is more important than income, job status, or education in accounting for how happy people are overall. In the case of a happy marriage, which type of need is being met?

-spiritual
-instrumental
-physical
-relational

relational

Which of the following plays a critical role in the process of identity development?

-adaptability
-noise
-communication
-decoding

communication

Kara views herself as a shy, introverted person, unlike her more outgoing friends. At social gatherings, Kara's friends often speak and answer questions on her behalf. Kara's shyness is based on beliefs she has about herself, but it affects the way her friends view her as well. Her social habits play an important role in establishing which aspect of Kara's sense of self?

-identity
-level of confidence
-overall happiness
-spirituality

identity

Which of these does NOT reflect spirituality?

-"I believe in loyalty and honesty"
-"I believe in God"
-"I never think about the meaning of life"
-"It's never okay to steal, no matter what"

"I never think about the meaning of life"

Most of the communication we engage in daily is routine and not emotionally charged, thus helping us to meet ________ needs.

-physical
-instrumental
-spiritual
-relational

instrumental

What term is used for the formal description of a process such as communication?

-model
-definition
-analysis
-channel

model

Which of the following is NOT a model of communication?

-interaction
-action
-reaction
-transaction

reaction

Which of the following is NOT a component of the action model of communication?

-source
-receiver
-noise
-feedback

feedback

Fatigue and hunger are examples of ________ noise.

-physical
-practical
-psychological
-physiological

physiological

The _______ model of communication maintains that both people in a conversation are simultaneously sources and receivers.

-action
-transaction
-reaction
-interaction

transaction

Where does the meaning of a word come from?

-the symbol
-the object being discussed
-the people using it
-the referent

the people using it

What do we call it when we communicate about how we communicate?

-higher communication
-metacommunication
-intercommunication
-interpersonal communication

metacommunication

When you choose a specific suit to wear for a job interview because you want to communicate professionalism, what type of message are you sending?

-intentional
-unintentional
-content
-relational

intentional

Identify an example of following an explicit rule.

-not making eye contact on an elevator
-not cutting in like at the bank
-abiding by your school's weapon ban
-keeping your voice down at a funeral

abiding by your school's weapon ban

What are the two types of rules that govern communication?

-content and relational
-internal and external
-norms and values
-explicit and implicit

explicit and implicit

The idea that communication can "break down" is a myth. Which of the following best explains why?

-Communication is inherently good.
-Our progress is halted because communication is halted.
-The problem lies not with the communication itself, but how we are using it.
-Communication is not a process, so therefore it can be compared to a journey.

The problem lies not with communication itself, but how we are using it

How we use communication determines whether it will have positive or negative effects. This fact dispels what myth?

-Everyone is a communication expert.
-Communication is inherently good.
-Communication will solve any problem.
-More communication is always better.

Communication is inherently good

Which of the following approaches to communication generally dictates that we treat people fairly and communicate honestly?

-sympathetic
-empathetic
-self-care
-ethical

ethical

If you ask someone to "put yourself in my shoes", you are asking that person to practice which of the following?

-empathy
-sympathy
-understanding
-awareness

empathy

Which of the following can make someone a more competent communicator by enabling that person to see how his or her behavior fits, or doesn't fit, in a given social situation?

-self-monitoring
-adaptation
-empathy
-cognitive complexity

self-monitoring

Someone with communication competence is able to communicate in ways that are ________ in a given situation.

-literal and relational
-symbolic and appropriate
-effective and literal
-effective and appropriate

effective and appropriate

Lulu disagrees with her friends' position on the war in Afghanistan. She thinks her friends simply aren't informed of the nuances of the situation. Lulu talks at length about her understanding of the conflict, and whenever her friends try to state their opinion, she simply speaks over them. She is sure if they would just listen, they would come to understand and agree with her point of view. Lulu probably believes which communication myth?

-more communication is always better
-communication will solve any problem
-communication is inherently good
-everyone is a communication expert

More communication is always better

Mass media includes all of the following except:

-blogs
-magazines
-instant messaging
-television

instant messaging

Lynn likes interacting with the members of her soccer team, especially engaging with them to make decisions and working together to win. What type of communication does Lynn seem to most enjoy?

-interpersonal
-public
-small group
-mass

small group

What is the most common form of communication we engage in?

-intrapersonal
-interpersonal
-small group
-public

interpersonal

Which of the following is NOT an example of a perceptual filter in communication?

-intelligence
-gender
-religious beliefs
-all of the above are perceptual filters

all of the above are perceptual filters

How would you categorize the context of a "tweet", which relies on text alone, without the benefit of the sender's voice or gestures?

-channel-less
-channel-rich
-channel-poor
-channel-neutral

channel-poor

Most people spend more time ________ than they do speaking, writing, or engaging in other communicative behaviors.

-hearing
-thinking
-interpreting
-listening

listening

Which of the following refers to active process making meaning out of another person's spoken message?

-hearing
-listening
-attending
-interpreting

listening

If you are paying attention well enough to understand what a person is trying to communicate, you are ________ the message.

-attending to
-hearing
-participating in
-interpreting

attending to

Someone who likes presentations that are neat and concise most likely has which type of listening style?

-people-oriented
-time-oriented
-content-oriented
-action-oriented

action oriented

________ listening requires the conscious and explicit goal of understanding what the speaker intends to communicate.

-Effective
-Active
-Deliberate
-Normal

Effective

Which of the following is NOT a reason it is important to listen effectively?

-Good listening skills are essential in the workplace.
-College students spend less than half their time listening.
-Good listening skill top the list of most important communication skills in personal relationships.
-Being a good listener is vital to almost every social and personal bond we have.

College students spend less than half their time listening

________ is merely the perception of sound.

-Listening
-Selecting
-Hearing
-Interpreting

Hearing

If you play music in the background as you study, chances are you are only _________ the music.

-hearing
-listening to
-selecting
-interpreting

hearing

Individuals who are willing to be trained in effective listening do not subscribe to what myth about listening?

-Hearing is the same as listening.
-Listening is natural and effortless.
-People vary in their listening abilities.
-Good listeners are common.

Listening is natural and effortless

________ without listening is common when we're tired or uninterested in what the person is saying or when there are multiple voices speaking at once.

-Understanding
-Interpreting
-Responding
-Hearing

Hearing

During which stage of listening do you judge whether the speaker's statements are accurate, separate fact from opinion, and consider the speaker's actions or previous statements?

-interpreting
-responding
-evaluating
-hearing

evaluating

What is the last stage of listening, according to the HURIER model?

-interpreting
-evaluating
-remembering
-responding

responding

Which of the following is NOT a form of feedback people provide while listening?

-supporting
-advising
-backchanneling
-summarizing

summarizing

When you restate something into your own words, you are doing what?

-responding
-advising
-paraphrasing
-analyzing

paraphrasing

Beth is listening to her friend Melissa talk about a recent break-up. Beth wants to give an appropriate listening response, to convey to Melissa that she supports her friend and shares her point of view. Beth's best listening response would be which of the following?

-Analyzing
-Supporting
-Advising
-Paraphrasing

Supporting

Which of the following is NOT a type of listening?

-informational
-critical
-empathic
-persuasive

persuasive

What term would you use to describe the ability to understand a situation from another's point of view?

-empathic concern
-perspective talking
-sympathetic listening
-personal analysis

perspective talking

When our goal is to evaluate or analyze what we're hearing, we are engaged in ________ listening.

-critical
-informational
-empathic
-effective

critical

Much of what you do in class is ________ listening.

-critical
-empathic
-informational
-educational

informational

________ means listening only to what you want to hear and ignoring the rest.

-Selective attention
-Information overload
-Rebuttal tendency
-Noise

Selective attention

Because we talk to people, watch television, listen to the radio, surf the Internet, and read textbooks, among other things, it is easy to suffer from ________.

-selective attention
-glazing over
-information overload
-pseudolistening

information overload

Because of an impaired ability to focus and a tendency to become easily distracted, individuals with attention-deficit hyperactivity disorder may have an especially difficult time dealing with what barrier to effective listening?

- pseudolistening
-information overload
-selective attention
-rebuttal tendency

information overload

________ is the propensity to debate a speaker's point and formulate a reply while that person is still speaking.

-Response tendency
-Selective listening
-Rebuttal tendency
-Pseudolistening

Rebuttal tendency

When the Greek philosopher Aristotle wrote "It is the mark of an educated mind to be able to entertain a thought without accepting it", he was arguing against:

-glazing over
-selective listening
-close-mindedness
-rebuttal tendency

close-mindedness

What is one way to become a better informational listener?

-understand probability
-listen for substance more than style
-be a skeptic
-acknowledge feelings

listen for substance more than style

Which term describes the tendency of dramatic, shocking events to distort our perceptions of reality?

-halo effect
-backchanneling effect
-vividness effect
-shock value

vividness effect

If you were listening to a speech on breast cancer survival rates, which speaker would have the most credibility?

-Susan, a breast cancer survivor
-Dr. Lee, a psychologist who works with cancer survivors
-Tyson, a lab technician who has done research on the topic
-Dr. Carson, a leading oncologist in the field

Dr. Carson, a leading oncologist in the field

Which of the following is NOT a tip for becoming a better critical listener?

-Be a skeptic.
-Evaluate a speaker's credibility.
-Understand probability.
-Listen nonjudgementally.

Listen nonjudgementally

Barb is angry that her daughter, Kelly, has received an "F" in a class. Barb is sure that Kelly has slacked off, so she brushes off Kelly's claim that the teacher made an error, thinking that Kelly is just making an excuse. Kelly wants to discuss how upset she is over the mistake, but Barb is making what error in her empathic listening?

-Barb is not acknowledging Kelly's feelings.
-Barb is not considering Kelly's credibility.
-Barb is passing judgement rather than listening.
-Barb is not separating what is and isn't being said.

Barb is passing judgement rather than listening.

For a statement to be ________, it has to have a greater than 50 percent chance of being true.

-possible
-probable
-certain
-true

probable

A ________ is a declaration of the specific goal of your speech.

-thesis statement
-speech goal
-purpose statement
-preview statement

purpose statement

What is the first step in crafting a purpose statement?

-consider exactly what you want to inform or persuade your listeners about
-decide on your main point
-identify your thesis
-identify your topic and your general goal

identify your topic and your general goal

Maeve has been assigned an informative speech in her speech class. After brainstorming, Maeve decides that she wants to talk about pizza. Which of the following would be the best purpose statement for Maeve's speech?

-teach listeners the differences between pizza in the USA and Italy
-persuade listeners to eat less pizza
-convince listeners to try a specific brand of pizza
-demonstrate why Pizza Hut's crust is better than Papa John's

teach listeners the differences between pizza in the USA and Italy

Harrison is giving a persuasive speech for his political science class. He has decided to speak on the topic of the Libertarian Party. Which of the following would be the LEAST effective purpose statement?

-persuade listeners to donate money to the Libertarian Party
-show why the Libertarian Party is better than the Republican and Democratic parties
-convince listeners to vote for a Libertarian Party candidate in the next election
-teach listeners about the evolution of the Libertarian Party

teach listeners about the evolution of the Libertarian Party

Which of the following is NOT a guideline for crafting a strong purpose statement?

-be specific
-be informative
-be concise
-be declarative

be concise

A ________ is a one-sentence version of your thesis.

-thesis statement
-purpose statement
-topic statement
-main idea

thesis statement

With a strong ________, you'll find it much easier to construct the rest of your speech because you'll know exactly what you want to say to your audience.

-purpose statement
-main idea
-thesis statement
-preview statement

thesis statement

Brandon is giving a persuasive speech in the legalization of marijuana. He has written his purpose statement as "Persuade listeners to support the legalization of medical marijuana". Which of the following would be an effective thesis statement for Brandon's speech?

-Marijuana is not a "gateway" drug as many opposed to its legalization claim.
-Medical marijuana can alleviate suffering for millions of Americans with specific health conditions.
-California has successfully legalized medical marijuana; the next logical step is to legalize marijuana use for everyone with no limitations.
-Marijuana has many uses and could ease everyday life.

Medical marijuana can alleviate suffering for millions of Americans with specific health conditions.

Which of the following is NOT a guideline for crafting a strong thesis statement?

-make a statement
-tell the truth
-be concrete
-include all the main points

Include all the main points

Even if you have a fascinating topic and a compelling thesis statement, listeners will quickly lose interest if your presentation lacks coherence and ________.

-closure
-organization
-transition
-visual aids

organization

Which of the following aspects of a speech, if well crafted, will capture your listeners' interest in your topic and preview the points you plan to make?

-body
-transition
-introduction
-conclusion

introduction

Which of the following is NOT a way to generate interest in a topic?

-state your thesis
-pose a question
-cite an opinion
-identify something familiar

state your thesis

"Today, I'd like to share with you the top three islands to visit in Hawaii. First, we'll start off on the Big Island. Then, we'll move on to Maui. We'll end our tour on the island of Oahu." This is an example of which of the following?

-a preview
-a thesis
-a purpose
-an opening statement

a preview

The ________ will be the longest part of you speech.

-introduction
-body
-transitions
-conclusion

body

A ________ is a statement expressing a specific idea or theme related to the speech topic.

-thesis
-purpose
-main point
-title

main point

Most speeches have between two and ________ main points.

-three
-four
-five
-six

five

Main points should be ________ because you don't want any of your points to seem out of place.

-distinct
-equally important
-arranged
-related

related

When you adopt a ________ pattern, you organize your main points to represent different categories.

-time
-space
-topic
-cause-and-effect

topic

Which pattern of organization is particularly useful when you are describing the steps of a process?

-cause-and-effect
-time
-space
-topic

time

In a speech about the earth's atmosphere, you might describe the various atmospheric layers as they exist from the ground up, using what pattern of organization?

-space
-time
-topic
-levels

space

If your main points are: (1) reasons there is global warming (2) the effects of global warming, then you are using which pattern of organization?

-topic
-space
-problem-solution
-cause-effect

cause-and-effect

Good public speakers use what to link the different sections of a speech?

-signposts
-transitions
-markers
-signals

transitions

The statement "Next, I'd like to discuss why the government should not negotiate with terrorists" is an example of which type of transition?

-summary
-signpost
-nonverbal
-preview

preview

"First" and "on the other hand" are examples of what type of transition?

-signposts
-summaries
-previews
-nonverbal

signposts

Which of the following are NOT an example of a nonverbal transition?

-gesturing
-pausing
-saying "Finally"
-using vocal inflection

saying "Finally"

What type of transitions are generally effective to the extent that they seem natural rather than staged?

-signpost
-preview
-summary
-nonverbal

nonverbal

Which part of speech reinforces the central message of the speech and creates a memorable moment for listeners?

-conclusion
-transition
-introduction
-body

conclusion

Good speakers often _____________ by reiterating the thesis statement and summarizing the main points of the speech.

-create a memorable moment for listeners
-reinforce the central message
-review the speech
-lead to closure

reinforce the central message

A ________ is something your listeners will remember about your speech even if they no longer recall all of your specific points?

-review
-transition
-quotation
-memorable moment

memorable moment

Although it is acceptable to quote other people's words in your speech, it is essential you use a ________.

-bibliography
-footnote
-verbal footnote
-nonverbal citation

verbal footnote

Which of the following is NOT a basic style of delivery?

-extemporaneous
-memorized
-read
-impromptu

read

Which of the following is good to remember during an impromptu speech?

-think in fives
-say only what you think the audience wants to hear
-draw it out
-take a deep breath to deal with nerves

take a deep breath to deal with nerves

Which type of speech is one that is carefully prepared to sound as though it is being delivered spontaneously?

-impromptu
-extemporaneous
-memorized
-scripted

extemporaneous

Which of the following is NOT a way to prepare for an extemporaneous speech?

-write a draft without using an outline
-construct a purpose and a thesis
-identify main points and subpoints
-choose how to introduce and conclude the speech

write a draft without using an outline

As an extemporaneous speaker, your goal is to communicate in what manner?

-formal
-conversational
-casual
-informal

conversational

Which type of speech is given in situations when the exact wording of the speech is crucial or when the speech must fit within a predetermined time frame?

-read
-scripted
-memorized
-extemporaneous

scripted

The State of the Union address is an annual report given by the president of the United States to Congress regarding the condition of the country and the president's legislative and policy plans for the upcoming year. Although by lay the president has the option of sending a written report, most presidents, especially in the 20th and 21st centuries, have chosen to give a speech. The State of the Union address typically lasts for an hour, and the president must be very careful to deliver a well-planned message. What method of delivery works best for this situation?

-extemporaneous
-impromptu
-memorized
-scripted

scripted

If someone is nervous while getting ready to give a speech, he or she is experiencing what kind of anxiety?

-normal
-reactionary
-anticipatory
-preview

anticipatory

Which of the following behaviors is generally NOT affected by public speaking anxiety?

-stance
-general movement
-verbal behavior
-voice

stance

During a speech, stress ________ can reduce blood flow to the extremities, elevate blood sugar, and activate the immune system.

-reactors
-hormones
-reducers
-responders

hormones

Keiran is very nervous about a big presentation at work. During his speech, Keiran notices his heart is racing, and he can't seem to catch his breath. He begins to sweat profusely as well. Because of his public speaking anxiety, Keiran's body is experiencing what kind of response?

-faint-or-fight
-psychological
-anxious
-fight-or-flight

fight-or-flight

Which of the following is NOT an influencing factor on public speaking anxiety?

-how well the speaker knows the topic
-what delivery style is expected
-whether the speaker ate a good lunch
-what the speaker's personality is like

whether the speaker ate a good lunch

It is important to ________ when dealing with public speaking anxiety because if you don't, self-fulfilling prophecy can cause you to have a poor performance simply because you expect you will.

-focus your nervous energy
-stay positive
-accept public speaking anxiety as normal
-desensitize yourself

stay positive

A technique that often helps individuals perform well, even if they are experiencing public speaking anxiety, is ________: developing a mental image of oneself giving a successful performance.

- desensitization
-imagination
-memorization
-visualization

visualization

Which statement about facial expressions during a speech is most accurate?

-they should stay consistent throughout the course of a speech
-they should always be formal and serious
-they have little effect on your credibility
-they should match the tone of your words

they should match the tone of your words

Avoiding ___________ during a speech is a response to fear that makes the speaker feel hidden and protected; having it can make the speaker feel vulnerable because it acknowledges that the audience is evaluating the speaker.

-good posture
-eye contact
-facial expressions
-gestures

eye contact

When giving a speech, it's important to adopt a ________ that is relaxed but confident.

-gesture
-facial expression
-posture
-personal appearance

posture

Which of the following is NOT an important factor in using gestures in a speech?

-gestures should be appropriate in size for the proximity of your audience
-gestures should be appropriate in number
-gestures should be spontaneous but look planned
-gestures should look spontaneous rather than planned

gestures should be spontaneous but look planned

You want your clothing, accessories, and grooming to be appropriate for the audience and for the occasion on which you're speaking, so ________ is an important aspect of delivery.

-accessorizing
-appearance
-physicality
-preparing

appearance

Which of the following is NOT a vocal element of delivery?

-rate
-pitch
-vocabulary
-articulation

vocabulary

When speakers are nervous, their vocal ________ becomes higher than normal.

-rate
-variety
-volume
-pitch

pitch

Which of the following refers to the relative smoothness of vocal delivery?

-articulation
-stuttering
-fluency
-flow

fluency

Most ____________ are copies of written material that your listeners keep after your speech is over.

-graphics
-flyers
-handouts
-brochures

handouts

Dante is giving his informative speech on how to make penne alla vodka. He wants to share with the audience the history of the dish and his favorite restaurant's recipe. What type of presentation aid would be most useful for Dante's speech?

-one they can visualize
-one they can touch
-one they can smell
-one they can taste

one they can taste

Blake is giving a persuasive speech against product testing on animals. Although his facts and figures are compelling, he knows images of the abused animals will be more effective. Therefore, Blake prepares a slideshow with many ________ slides featuring pictures of animals used in animal testing.

-graphic
-text
-video
-pictorial

graphic

If your presentation aids overpower your speech instead of embellish it, you probably did not follow which guideline for effective aids?

-consider the context
-remember your goal
-have a backup plan
-practice with your presentation aids

remember your goal

Which of the following is NOT a factor in considering the context for presentation aids?

-the number of speeches you have given
-the size and arrangement of the room
-the time available for the speech
-the resources available

the number of speeches you have given

Trish loves using PowerPoint during presentations at work. She loves incorporating sound effects, fancy slide transitions, and moving graphics. However, she never seems to get good reviews on her speeches from her boss. Instead, he complains that he finds her PowerPoints to be distracting and that he has a hard time learning during her speeches. What guideline should Trish consider before preparing her next PowerPoint presentation?

-remember the goal
-consider the context
-strive for simplicity
-have a backup plan

strive for simplicity

If you perceive that you must use a potentially harmful aid in your speech and you explicitly warn your audience at the start of your speech, and again before you introduce it, you are following what guideline for presentation aids?

-remember your goal
-have a backup plan
-practice with your presentation aids
-be ethical

be ethical

Before using any presentation aid, it is crucial to think through everything that might go wrong and to ________.

-practice with your presentation aid
-consider the context
-have a backup plan
-remember the goal

have a backup plan

We rely on accurate ________ from websites, newspapers, interpersonal encounters, and many other sources to make decisions in our personal and professional lives.

-speech
-feedback
-input
-information

information

Which of the following types of speech publicly addresses others to increase their knowledge, understanding, or skills?

-persuasive
-demonstrative
-informative
-narrative

informative

If a speaker _______, he or she is providing the meaning of a word or concept.

-defines
-describes
-explains
-demonstrates

defines

In an informative speech about ecosystems, Roxanne says, "According to the dictionary, an ecosystem is all living organisms within a specific physical environment". Roxanne is defining the term by providing its ________ meaning.

-connotative
-denotative
-synonymous
-antonymous

denotative

Abby is giving a speech on invasive species, but she isn't sure that her audience will understand what the term means. She decides that her first main point should provide a(n) ________ of invasive species so her listeners can more easily follow her points.

-explanation
-definition
-description
-demonstration

definition

The ________ of a term is its origin or history.

-etymology
-synonym
-history
-denotation

etymology

Dennis is giving a speech on pandemics. Dennis thinks that he can help define the concept by using ________. Therefore, he references the influenza pandemic of 1918 and the AIDS pandemic of the 1980s.

-connotations
-examples
-synonyms and antonyms
-comparison and contrast

examples

"To some people, the definition of family is limited to legal and biological relationships, whereas to others, it includes anyone to whom they feel emotionally close." This statement is an example of defining by ________.

-example
-connotation
-compare-and-contrast
-denotation

compare-and-contrast

Which of the following terms means using words to depict or portray a person, a place, an object, or an experience?

-describing
-defining
-explaining
-demonstrating

describing

If you use ________ in your speech, you are incorporating storytelling to help your topic come alive.

-narration
-illustration
-representation
-depiction

narration

Of all the techniques speakers can use to inform an audience, ________ often comes closest to crossing the line from informing to persuading.

-defining
-explaining
-demonstrating
-describing

explaining

Which of the following is NOT true about explaining in an informative speech?

-a speaker must use clear, concrete language
-a speaker must avoid jargon
-a speaker should assess how much listeners already know about the topic
-a speaker should be subjective

a speaker should be subjective

When you are ________ a process, it's important to describe each step as you do it.

-demonstrating
-defining
-finishing
-devising

demonstrating

Which method of informing would you most likely use while teaching your audience how to make a pizza?

-definition
-narration
-demonstration
-representation

demonstration

Of the following topics, which is least likely to work well for an informative speech?

-people
-events
-controversies
-concepts

controversies

What word refers to occurrences that are noteworthy for the meaning they represent?

-policies
-concepts
-events
-issues

events

Niamh lived in NYC in 2001, so she remembers in detail what the city was like during the terrorist attacks on the World Trade Center on September 11 of that year. She decides to give a speech about September 11 and its meaning her. Niamh is giving an informative speech that fits into what category?

-issues
-events
-people
-concepts

events

Effective speeches about ________ often educate listeners about their evolution and development or their significance in history, culture, politics, or ecology.

-places
-concepts
-issues
-objects

objects

Oppression and forgiveness are examples of ___________ because each is a notion or idea rather than a concrete object.

-events
-concepts
-issues
-thoughts

concepts

Which of the following is NOT a reason to relate yourself to your topic?

-it establishes you have credibility
-your listeners will care more about your topic
-it ensures you have both the knowledge and the enthusiasm to engage the audience
-you won't have to do as much research

you won't have to do as much research

College students will most likely have a(n) ________ a speech on scholarships because many of them would like extra financial assistance to attend college.

-awareness of
-curiosity about
-vested interest in
-need for

vested interest in

An informative speaker should create ________ by sparking listeners' curiosity and giving them a reason to want the information he or she has.

-excitement
-information hunger
-inquisitiveness
-information need

information hunger

Shanika wants to create information hunger in her audience about her speech on child abuse. She discusses how crucial positive messages are for young children as they develop their self-concept, and she talks about the effect verbal and emotional abuse can have on self-esteem. Shanika is appealing to what type of needs in her audience?

-relational
-instrumental
-identity
-physical

identity

It is important to be ________ during a speech because most people process information best in a limited number of segments at a time.

-detailed
-cohesive
-practical
-organized

organized

Individuals pay more attention to stimuli that are repeated than to those they encounter only once, so an effective informative speaker should repeat which of the following?

-main points
-subpoints
-important citations
-transitions

main points

If you say, "Raise your hand if you've ever considered skydiving", you are using what method to involve the audience?

-inviting questions
-polling the audience
-asking for volunteers
-referring to individual listeners

polling the audience

Some speakers use informative speeches to disguise their attempts to persuade or coerce their listeners, meaning they are no longer simply informing, but are engaging in which of the following?

-bullying
-intimidation
-misinformation
-propaganda

propaganda

If you refer to a source of information that allows you to infer ideas or speculate about possibilities, you should:

-make it clear that you are speculating
-invite listeners to offer their opinions
-understand the information you're reporting
-conceal the fact that you are speculating

make it clear that you are speculating

Which of the following is NOT a way to ensure that the information you in in your speech is true and accurate?

-be clear about when you are speculating
-incorporate written footnotes
-use information only from reputable sources
-understand the information you are reporting

incorporate written footnotes

If you give an informative speech describing how a hurricane forms, you are giving what kind of speech?

-event
-concept
-issue
-process

process

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